Ashley Armstrong

• This is a self-employed profession
• Utilization of my own mobile cell phone via downloaded Roadie app
• Utilization of Stride mileage tracking app via mobile cell phone
• Built professional relationships with customers and business partners to establish trust and credibility
• Utilization of Stride app to ensure remembrance of purchased items in affiliation with Roadie, such as bubble wrap
• Utilized GPS technology to navigate delivery routes
• Safely loaded items into delivery vehicle to minimize damage while in transit
• Lifted heavy items occasionally
• Drove as safely as was feasible at all times to avoid accidents and harm
• Developed sense of most efficient routes when capable of being remembered to avoid traffic and construction on local roads and highways
• Maximized processes by managing delivery schedules and prioritizing based upon urgency, such as fresh food items requiring refrigeration or pharmacy prescription deliveries versus hardware items
• Completed pharmacy protected health information training to further ensure accuracy of deliveries involving such items
• Communicated with Roadie support and with customers for accurate delivery information and understanding thereof
• Communicated with customers via text message concerning locations of items to ensure customer awareness of stated item location
• Obtained signatures for delivery documents and packages when required
• Took pictures of delivered items once finalized

• These are self-employed professions

Uber Eats:

• Utilized my own mobile cell phone and the designated Uber app installed upon it
• Utilized Stride's mileage tracking app whilst driving to and from designated delivery areas
• Utilized Stride app for expenses for items purchased in accordance with this profession, such as hot bags and cleaning supplies
• Drove my own vehicle to designated pick-up location
• Typically waited for around 1 to 10 minutes for a restaurant order to be finalized with preparation of foods and beverages
• Stored food orders within designated hot bags, such as pizza bags or small hot bags that were purchased online
• Stored beverages in a purchased cup holder and ensured security whilst wrapping all beverages in bubble wrap
• Drove to designated drop-off location for delivery of entirety of ordered merchandise
• Frequently received orders for in-store shopping orders, with which a credit card was utilized to purchase the items requested from customers
• Typically required to substitute items, as businesses were frequently out of stock of various items ordered
• Used critical thinking to determine substitution items that would entice a customer to purchase substituted items again and to broaden purchasing spectrums for the customer's preferences
• Typically utilized callboxes and door codes required at apartment complexes
• Maintained an appealing clothing attire
• Utilized customer service experience skills, such as occasional conversation, smiling, and maintaining a friendly, cooperative, and dedicated demeanor
• Obtained flyers, pamphlets, and credit card offers whenever available through various businesses and restaurants alike
• Developed understanding of tax preparation and consistency with inputting numbers and totals via expense tracking within Stride's app

Uber Taxi Driver:

• Utilized my own mobile cell phone and the designated Uber app installed upon it
• Utilized Stride's mileage tracking app whilst driving to and from designated passenger pickup locations
• Utilized Stride app for expenses for items purchased in accordance with this profession, such as cleaning supplies, detailing services, passenger comfort items, etc.
• Drove my own vehicle to designated pick-up location
• Typically waited several minutes until passenger got to vehicle
• Drove to designated passenger drop-off location
• Maintained an appealing clothing attire
• Maintained focus whilst driving upon roadways and highways
• Maintained consistency with speed whilst driving upon roadways and highways
• Utilization of customer service via conversation, friendliness in demeanor, and assistance with items into and out of vehicle

• This was a self-employed profession
• Utilized my own mobile cell phone and the designated DoorDash app installed upon it
• Utilized Stride's mileage tracking app whilst driving to and from designated delivery areas
• Utilized Stride app for expenses for items purchased in accordance with this profession, such as hot bags and cleaning supplies
• Drove my own vehicle to designated pick-up location
• Typically waited for around 5 to 10 minutes for a restaurant order to be finalized with preparation of foods and beverages
• Stored food orders within designated hot bags, such as pizza bags or large hot bags that were purchased online
• Stored beverages in a purchased cup holder and ensured security whilst wrapping all beverages in bubble wrap
• Drove to designated drop-off location for delivery of entirety of ordered merchandise
• Frequently received orders for in-store shopping orders, with which a credit card was utilized to purchase the items requested from customers
• Typically required to substitute items, as businesses were frequently out of stock of various items ordered
• Used critical thinking to determine substitution items that would entice a customer to purchase substituted items again and to broaden purchasing spectrums for the customer's preferences
• Typically utilized callboxes and door codes required at apartment complexes
• Maintained an appealing clothing attire
• Utilized customer service experience skills, such as occasional conversation, smiling, and maintaining a friendly, cooperative, and dedicated demeanor
• Obtained flyers, pamphlets, and credit card offers whenever available through various businesses and restaurants alike
• Developed understanding of tax preparation and consistency with inputting numbers and totals via expense tracking within Stride's app

• This was a self-employed profession
• Utilized my own mobile cell phone and the designated Grubhub app installed upon it
• Utilized Stride's mileage tracking app whilst driving to and from designated delivery areas
• Utilized Stride app for expenses for items purchased in accordance with this profession, such as hot bags and cleaning supplies
• Drove my own vehicle to designated pick-up location
• Typically waited for around 10 to 30 minutes for a restaurant order to be finalized with preparation of foods and beverages
• Stored food orders within designated hot bags, such as pizza bags or large hot bags that were purchased online
• Stored beverages in a purchased cup holder and ensured security whilst wrapping all beverages in bubble wrap
• Drove to designated drop-off location for delivery of entirety of ordered merchandise
• Frequently received orders for in-store shopping orders, with which a credit card was utilized to purchase the items requested from customers
• Typically required to substitute items, as businesses were frequently out of stock of various items ordered
• Used critical thinking to determine substitution items that would entice a customer to purchase substituted items again and to broaden purchasing spectrums for the customer's preferences
• Typically utilized callboxes and door codes required at apartment complexes
• Maintained an appealing clothing attire
• Utilized customer service experience skills, such as occasional conversation, smiling, and maintaining a friendly, cooperative, and dedicated demeanor
• Obtained flyers, pamphlets, and credit card offers whenever available through various businesses and restaurants alike
• Developed understanding of tax preparation and consistency with inputting numbers and totals via expense tracking within Stride's app

Sales Floor Associate:

• Organized sales floor merchandise
• Stocked around 6 pallets daily of sales floor merchandise
• Flattened cardboard boxes in compactor
• Occasionally created bales for compacted cardboard
• Utilized manual pallet jacks to move pallets to and from sales floor
• Safety-spotted for forklift drivers
• Swept specified sales floor areas
• Mopped specified sales floor areas
• Cleaned shelving
• Cleaned displays
• Occasionally helped transports members' items from carts and flatbeds for cashiers
• Occasionally ran register
• Answered phone to assist members' requests
• Assisted members on sales floor with questions about item locations, apps for Sam's Club, membership cards, credit cards, online ordering, and other questions
• Occasionally took items out to member's cars
• Lifted heavy items and occasionally assisted with team lifts
• Occasionally trained new associates
• Maintained loss prevention awareness with sales floor items

Click 'N' Pull Associate:

• Obtained items and scanned into system for members' online orders, fulfilling around 70 orders daily split amongst team for Click 'N' Pull
• Distributed items between ambient, cooler, and freezer into totes, carts, or flatbeds
• Ensured carts, flatbeds, or totes were in designated areas for member pickup
• Took items ordered online out to members' cars
• Organized sales floor as items were taken
• Assisted members around sales floor
• Answered phone to assist members' requests
• Assisted members with questions about item locations, apps for Sam's Club, membership cards, credit cards, online ordering, and other questions
• Occasionally trained new associates

Cashier/Runner:

• Operated cash register, assisting around an estimated 150 members per cashiering shift
• Maintained cash register balance
• Offered members credit cards
• Offered members Sam's Club plus memberships
• Put members' items onto conveyor belts and back into carts or flatbeds
• Occasionally trained new associates with operation of cash registers
• Occasionally trained new associates with running for cashiers
• Organized cash register supplies
• Stocked register supplies
• Dusted, sprayed, and wiped down conveyor belts and register areas
• Occasionally organized sales floor merchandise near cash registers

• Operated cash register
• Ensured cash register drawer balance
• Obtained money for cash register drawer if needed throughout day
• Counted cash register drawer at end of day and put extra money into pouch
• Conversed with customers in order to deliver assistance
• Informed around 40 customers about JCPenney credit card daily
• Assisted with store's appearance
• Stocked sales floor merchandise
• Helped other employees with projects
• Maintained loss prevention awareness with sales floor and backroom items

• Scanned grocery items' barcodes or entered items' UPC number into scanner
• Typically scanned around 25 orders daily
• Sorted scanned items into bag within totes
• Placed totes into specified areas (ambient, refrigerated, or frozen)
• Obtained totes from ambient, refrigerated, and/or frozen areas and gathered them onto tote carts to take out to customers' cars
• Occasionally helped attendants bring groceries out to customers' cars
• Occasionally trained new employees with ClickList

Sales Floor Associate:

• Operated cash registers
• Maintained register balances during rushes
• Engaged with customers while smiling or with conversation
• Escorted customers to locations of specified or suggested sales floor items
• Hung and barbed clothing within required time frame and with required production number while ensuring quality and style of clothing
• Priced and exhibited merchandise including shoes, books, accessories, linens, and hardgoods (such as household appliances, toys, decorative glassware, etc.) within certain time limit and with certain numbers needing to be produced
• Typically required to produce around 200 hardgoods, 300 clothing items, 200 shoes, 300 books, 150 accessories, 70 linens within shifts, each day varying with specifically assigned categories, with no more than 5 categories assigned daily
• Used best judgement when raising price of expensive brands of any items being priced
• Highlighted certain items creatively on endcaps according to color, brand, theme, etc.
• Kept sales floor and bathrooms cleanly and appealing to customers
• Occasionally coached new associates with methods concerning pricing and efficiency
• Maintained loss prevention awareness amidst sales floor
• Performed closing procedures at closing time of store

Donation Attendant & Back-Up Donation Attendant:

• Greeted customers at donation doors
• Gather customers' donations at donation door
• Prepared tax receipts and accurately maintained log of received donations and donors
• Sorted donated items into designated areas
• Kept up with fast pace during rushes from customers donating items, typically taking donation from about 40 customers per shift assigned
• Utilized pallet jacks to move large cardboard boxes with donated merchandise
• Utilized stacker machine to stack large cardboard boxes with donated merchandise
• Utilized electronic pallet jack to move stacked cardboard boxes with donated merchandise onto trucks
• Handled pressure when there were limited empty cardboard boxes to work with on busy days or when there was not much room on truck for cardboard boxes
• Swept backroom at closing time of store
• Performed closing procedures of backroom at closing time of store

Fitting Room Attendant:

• Responded to fitting room customers when fitting room bell was rung
• Responded to questions from customers with sizing, direction, or specific items
• Guided customers to specific areas in response to questions
• Occasionally assisted with fashion advice for customers
• Managed fitting room cleanliness
• Maintained fitting room return rack
• Returned undesired fitting room items to sales floor or to backroom around 5 times per shift when assigned to maintain dressing room
• Checked sales floor items for damage
• Organized sales floor items when returning undesired fitting room items
• Ensured sales floor items had pricing barbs or pricing stickers
• Utilized pricing stickers and/or pricing barbs to be placed on sales floor items without pricing stickers or pricing barbs
• Maintained loss prevention awareness amongst sales floor

Sales Floor Associate:

• Talked with customers
• Guided customers to specified or to suggested items
• Obtained carts for customers
• Occasionally gave fashion advice and put together outfits for customers
• Enlightened around 10 customers daily about credit card applications and about online surveys
• Ran register at front end and managed rushes
• Took back hangers from front end to backroom
• Maintained sales floor cleanliness
• Took inventory once per year
• Maintained loss prevention awareness with sales floor item

Markdowns Associate:

• Utilized electronic hand scanners and electronic markdowns machines to take markdowns on specific merchandise within specified areas
• Often worked on team with other markdowns associates
• Occasionally worked alone doing markdowns
• Coordinated with markdowns team to ensure all designated areas got scanned for markdowns
• Maintained pressure of scanning every item in store by certain deadline
• Typically scanned around 2,000 items per day when assigned to markdowns
• Placed marked down merchandise onto racks, onto push carts, or into totes
• Organized clearance sections on sales floor before adding additional, newly-scanned clearance items
• Stocked newly marked-down items onto shelving, displays, or clothing racks
• Put together clothing rack displays for clearance markdowns using rack items located in backroom
• Got fixtures for maintaining appearance of sales floor in order to hang or place more items within designated area
• Fixed errors in clearance sections, including items out of place, damaged price stickers, damaged items, etc.
• Utilized signing and bagels to label clearance sections
• Ensured welcoming of customers
• Provided guidance to specific items in response to customers' questions
• Gathered shopping carts, bags, or baskets for customers
• Occasionally ran register whilst taking markdowns on items
• Maintained loss prevention awareness on sales floor

Backroom Associate:

• Unloaded trucks and sorted merchandise from trucks into designated carts and totes
• Maintained box cutter safety
• Kept up with occasionally being short-staffed for unloading of truck
• Kept up with back-stock of truck merchandise
• Meticulously tagged, processed, and/or displayed items, including clothing, shoes, lingerie, soft home (towels, pillows, sheets, comforters, etc.), hard home (such as art décor, glassware, food, etc.), luggage, and furniture
• Stocked backroom merchandise onto sales floor, typically 2 full hand carts and 10 totes whenever stocking was required
• Organized sales floor merchandise while stocking backroom merchandise
• Repackaged items with damaged packaging
• Maintained loss prevention awareness on sales floor

Fitting Room Attendant:

• Greeted customers while smiling or engaging friendly conversations
• Gave customers number signs for the dressing room door holder for however many items needed to be tried on for sizing
• Organized unwanted fitting room merchandise onto racks by specific categories to be taken back to floor
• Occasionally took racks with unwanted fitting room merchandise back to sales floor
• Occasionally put together outfits or gave fashion advice for customers
• Kept area dust-free and appealing to customers
• Offered around 25 credit cards to customers daily
• Occasionally organized sales floor merchandise near to dressing room area
• Maintained loss prevention awareness with sales floor items

Jewelry Counter Attendant:

• Ran register with over 15 transactions daily when in jewelry area
• Maintained register balance
• Made suggestions to customers about credit card applications
• Creatively displayed and organized jewelry and miscellaneous items to liven up areas
• Took multiple markdowns on both primarily-priced and clearance-priced jewelry
• Made space for clearance jewelry in designated area and ensured that arrangement looked engaging
• Ensured area was immaculately clean and organized
• Maintained loss prevention awareness with sales floor items and backroom's sales floor items

• Operated cash registers
• Took over 50 customers' orders every day at front counter
• Maintained cash register's balances
• Negotiated customers' concerns
• Maintained clean, sanitized, and well-organized food preparation zones
• Stocked food preparation areas with items such as cups, lids, straws, sauce packets, and the like
• Took over 50 customers' orders via drive-thru headsets
• Kept up pace during rushes
• Promptly and courteously delivered food at front counter area
• Checked completed sit-down orders and drive-through bagged meals for accuracy
• Gave bagged meals to drive-thru window team member
• Promptly and courteously delivered food at drive-through window
• Sterilized restaurant lobby and bathrooms
• Stocked items in restaurant lobby such as napkins, straws, lids, and the like
• Maintained devoted punctuality while arriving at work
• Collaborated with team members to complete orders

• Ensured guest comfort with daily cleaning and tidying of 9 hotel rooms and public areas
• Hand-dusted and wiped down furniture, fixtures, and window sills to keep areas clean and comfortable
• Changed bed linens and collected soiled linens for cleaning
• Engaged with guests on room requirements and amenities to promote overall satisfaction
• Arranged for provision of extra guestroom bedding, linens, towels, and toiletries to satisfy guests with special requirements
• Assisted other housekeepers to clean their rooms
• Stocked housekeeping supplies in supply closets
• Organized stock merchandise in supply closets
• Utilized golf carts to transport trash bags and laundry bags
• Disposed of trash and recyclables each day to avoid waste buildup
• Stationed laundry bags in designated areas
• Vacuumed designated areas, such as dining room areas and hallways
• Maintained loss prevention awareness of stock closet items