Blagica Dujovska
Senior Quality Assurance Engineer
Skopje
Summary
As a Quality Assurance professional skilled in Scrum methodology, I excel at translating customer requirements into actionable testing strategies. With experience as a QA Lead and Scrum Master, I adapt quickly to any team environment, contributing to the establishment and enhancement of quality assurance processes. I possess extensive expertise in both manual and automation testing, leveraging tools such as JIRA, Confluence, Azure DevOps, Jenkins, Swagger, Playwright, and Postman to streamline and enhance the testing process.
Overview
2025
2025
years of professional experience
2015
2015
years of post-secondary education
3
3
Certifications
Work History
Senior Quality Assurance Engineer
IT Labs
5 2018 - Current
- QA Lead - planning, organizing and coordinating the QA activities on the projects
- Mentor - mentored junior team members in QA methodologies, tools usage, and effective communication skills for better collaboration with developers and the customer
- Scrum Master - guided Agile teams as a Scrum Master, fostering collaboration and process improvement to meet project goals and deliver value
- UI and API automation testing with Playwright and Postman
- Analyzing customer requirements, providing feedback and estimations
- Preparing Test Strategy and Test Plan for different projects
- Preparing, reviewing, and maintaining test cases and test data
- Manually executing in-scope Test Cases and verifying planned tickets
- Conducting Exploratory, Sanity, Smoke, Regression, and Basic Security testing
- Testing APIs with Swagger and Postman, and performing cross-browser testing
- Providing feedback on the progress of assigned tasks daily and reporting any problems or obstacles to their completion; reporting test progress in Jira, TFS, and Azure DevOps
- Maintaining effective and efficient communication with a distributed team
- Assisting developers in finding and fixing the root cause of defects
- Proposed development and testing improvements to positively impact usability, function and performance
QA & Technical support
ReTell Ltd
09.2017 - 04.2018
- Manual testing experience for Server and Client application and Web application
- Analyzing captured traffic with Wireshark – SIP, SDP and RTP protocol
- Creating different virtual machines with Hyper V
- Technical support - working on a daily basis with clients and finding a solution
- Team lead of the UK support team
Media Account Manager
Universal Media
02.2015 - 09.2017
- Preparing integrated marketing communication plan, coordinating the media planner and following the process of developing and implementing the media plans
- Communicating with the clients, preparing and presenting reports and presentations, negotiating with some of the providers, evaluating different offers
- Being aware of and following the media and market news
Media Planner
Universal Media
12.2012 - 02.2015
- Media planning – TV, Internet, OOH...), monitoring the media plans, preparing financial reports, preparing presentation, informing about the news on the market, always being aware of the competitors and preparing competitive reports
Internship
McCann Erickson
06.2012 - 12.2012
Internship
ProCredit Bank
05.2012 - 06.2012
Education
Bachelor - Economics
University of Turku
Bachelor's degree - E-business
University 'Sv. Kiril I Metódij'
01.2008 - 01.2012
Skills
Communication
Leadership
Automation Testing
Manual Testing
SQL
API Testing
Test Planning
Scrum Methodology
Requirements Analysis
TypeScript
Analytical Thinking
Certification
ISTQB® Certified, Advanced Technical Test Analyst
Timeline
ISTQB® Certified, Advanced Technical Test Analyst
07-2024
Scrum Master Certified (SMC)
01-2022
ISTQB® Certified Tester Foundation Level
07-2020
QA & Technical support
ReTell Ltd
09.2017 - 04.2018
Media Account Manager
Universal Media
02.2015 - 09.2017
Media Planner
Universal Media
12.2012 - 02.2015
Internship
McCann Erickson
06.2012 - 12.2012
Internship
ProCredit Bank
05.2012 - 06.2012
Bachelor's degree - E-business
University 'Sv. Kiril I Metódij'
01.2008 - 01.2012
Senior Quality Assurance Engineer
IT Labs
5 2018 - Current
Bachelor - Economics
University of Turku
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