Blaike Bingaman

·In my role, I provide comprehensive financial and strategic analyses and support to the service line management Leaders, including executives, physicians, clinicians, and executive C-suite team members. I utilize all system financial information systems, including core transaction systems, decision support systems, and PC financial application tools. I offer finance and planning support to Executive Owners and Service Line Leadership in developing strategic initiatives, capital planning, operational budgeting, and productivity management. I conduct feasibility studies using external benchmarks, market data demand projections, and scenario building. I provide detailed outlines of the specified economic benefits or return on investment for new and existing businesses/services for Beebe and present results to executive-level team members in polished, professional presentations. I develop key measures of success associated with financial analyses and ROIs to ensure that the goals outlined in the new/existing business and service line assumptions are both measurable and attainable. I assist users of financial information in applying cause and effect analysis to their service line operations and advise directors on opportunities for performance, productivity, and financial improvement within their service lines.

·I developed tools and processes to monitor performance improvement initiatives and provide related education to ensure consistent understanding and use across the organization. I create and deliver professional presentations to help users understand the economic and operational implications of these initiatives. Additionally, I present findings and recommendations to executives, senior management, performance improvement teams, quality review teams, and other stakeholders in a confident and professional manner.

• · As a Sales Teammate, I am responsible for generating sales by providing customers with an exceptional shopping experience. I maximize sales by delivering efficient, friendly, and knowledgeable service, and by ensuring the store is neat, clean, and well-presented at all times. I bring out the best in each customer by suggesting the right footwear and apparel. As a Sales Associate, I contribute to store sales and KPI targets by modeling brand values to provide athletes with a unique experience when visiting Under Armour. I report to the Store Manager and am responsible for executing routine duties to support store operations.
• As a Sales Associate, I will assume the Stock Specialist's responsibilities in their absence. I will provide direct sales assistance to athletes to meet sales KPI targets set by the Retail Store Manager. I will deliver omnichannel requests in line with UA's process and policy through a digital experience, and when assisting athletes, I will communicate brand messages according to the UA Service Model. I will complete the operational and cash processes (manual or system) in line with training. I will adhere to Under Armour’s dress code and attendance policies. I will collaborate with teammates to achieve store goals and be accountable for self-development while seizing growth opportunities to increase performance.

• As Footwear Lead, my responsibilities included identifying and communicating footwear opportunities to store leadership promptly,and collaborating with the Store Manager and Merchandising DOR to develop and implement action plans. I actively pursued personal learning and development to enhance my leadership skills and performance. I taught, trained, and coached store teammates on footwear product knowledge and technology. I kept abreast of competitors' footwear offerings, industry trends, and upcoming UA footwear releases to educate athletes and teams on UA's unique advantages. I drove teammate engagement by recognizing and rewarding outstanding performance in line with Under Armour's brand standards. Additionally, I built athlete loyalty through in-store experiences, utilizing athlete data capture, endless aisle, and understanding Connected Fitness applications.
• Function as the store expert in all footwear knowledge and technology, tracking sales using systems like Tableau. Adhere to all Loss Prevention policies and inform management of any unusual internal or external activity. Oversee and execute Floor Sets and company-directed marketing and merchandising directives in the footwear zone. Lead efficient and effective day-to-day store merchandising, ensuring the team understands and maintains Under Armour brand standards, and that sell-through adjustments align with the Floor Set overview. Partner with the Merchandising DOR to ensure all aspects of replenishment are properly executed, including Fill the Floor, power closes, power opens, and merchandise adjustments. Perform “level-sets” and ensure the store is replenished by pushing all goods to the floor.
• Overall, I maintained Under Armour brand standards by keeping the sales floor and footwear zone neat, clean, and organized, ensuring a safe environment for teammates and athletes. I led all visual directives, ensuring that mapping and floor sets were thoughtfully planned, scheduled, and executed seamlessly within the allotted time. I supervised the efficient and productive handling of all merchandise, including shipment receipt and processing, floor sets, markdown optimization, and replenishment systems, while maintaining backroom standards.

• As a Recruitment Intern, I collaborated closely with the Recruitment/HR team to generate innovative ideas for attracting new employees. I worked with Senior Talent Acquisition to develop strategies for recruiting nursing students from various colleges. Additionally, I assisted in organizing and participating in recruitment events, where I spoke to prospective employees and nursing extern students about the benefits of working at ChristianaCare. I also had the opportunity to attend weekly team meetings hosted by the entire Recruitment/HR department and gained experience using healthcare systems like Epic.
• I had a summer project as an intern where I created a social media account for the HR/Recruitment department. This account needed to be presented to and approved by the marketing team, so I had to produce three months of future content. The job required extensive knowledge and research on social media and marketing to teams or individuals in the healthcare field. I also made strong use of Microsoft Office software, including Teams, PowerPoint, Excel, and Word, to market to diverse types of employees and customers. Additionally, I used social media platforms like Instagram, Twitter, Facebook, TikTok, Snapchat, and LinkedIn for research and content creation.

• As a Management Trainee intern in the Summer of 2021, I competed against thirty-five other interns in sales and overall customer service on a matrix scale. I assisted customers in problem-solving demanding situations, including billing, insurance, and other issues. I also worked with financial systems to ensure customers were up to date on payments for their rentals and that our car fleet management balance sheet was current. Additionally, I sold products and protections on rented cars, ranking in the top five interns in sales. This included selling cars to potential buyers and contributing to customer service rankings and branch financial gains.
• The job required teamwork and communication with coworkers, dealing with insurance companies, learning how to market older cars to customers due to a car shortage, and managing a fleet of over 200 cars. The internship also involved some travel, as I had to be at headquarters in New Jersey for various events like training and volunteering in Enterprise food drives, which helped provide meals for thousands of families. Additionally, I handled billing and payments to car dealerships and body shops for repairs to customer cars or our fleet vehicles. I also had the opportunity to travel to different Enterprise branches that needed help due to staff shortages or low sales, where I assisted in boosting their sales numbers.

· As a Resident Assistant, I collaborated closely with staff to help all residents on campus excel academically and personally. My goal was to develop a community where residents could fully engage with campus life and smoothly transition to college. To achieve this, I oversaw community meetings, one-on-one sessions, and events to promote engagement and community through recruitment methods like social media, flyers, posters, and word of mouth. I also organized activities to help build bonds between roommates and mediate conflicts to ensure mutual understanding and resolution.

·The job also requires me to assist in implementing and producing innovative ideas for COVID-19 protocols and university policies within the residence halls and on campus. If students do not follow these protocols, I must enforce the university policies, which may involve writing reports and documentation, followed by a meeting with university leadership and management. This could also involve a one-on-one conversation with the residents to help them explore ways to better adhere to the policies in place.

· As a Resident Assistant, I had the opportunity to collaborate closely with the staff and a Resident Hall Coordinator. Working alongside them, I was able to strengthen my teamwork, communication, and crisis management skills. This role also taught me how to adapt to emerging problems, collaborate with individuals with diverse skills, and manage various types of behaviors or issues, whether mental or physical. I participated in weekly staff meetings and bi-weekly one-on-one meetings with my supervisor, the Resident Hall Coordinator. Additionally, I underwent several types of training before the school year, including crisis management, health, wellness and safety, and technology training.

·As an Orientation Leader at the University of Delaware, I, along with a team of twenty students and two student coordinators, was responsible for overseeing 5,000 incoming first-year, transfer, and international students. In my role, I mentored groups of students through small group sessions, presentations, and icebreakers. Additionally, I worked with students' parents, families, and guests, answering their questions about the university and helping them understand how students can fit in and succeed in their college careers. I also organized and collaborated with my team to ensure we were effective leaders for the incoming students, undergoing extensive crisis management and public speaking training.