Summary
Overview
Work History
Education
Skills
References
Timeline
Blain Covey

Blain Covey

Seneca Falls,NY

Summary

Dynamic professional with extensive experience as a Food Service Manager at Loves Travel Stop, excelling in team leadership and customer service. Proven track record in optimizing workflow and managing budgets, enhancing operational efficiency by 20%. Skilled in crisis intervention and project management, fostering a collaborative environment for success.

Overview

13
13
years of professional experience

Work History

Food Service Manager/General Manager

Loves Travel Stop
Waterloo, NY
03.2022 - Current
  • Oversaw daily operations of a high-volume restaurant, ensuring exceptional customer service.
  • Managed a team of 15+ staff members, including training, scheduling, and performance evaluations.
  • Implemented strategies to optimize workflow, minimize waste, and improve efficiency.
  • Maintained inventory levels, placed orders, and monitored food costs to maximize profitability.
  • Resolved customer complaints and addressed any operational issues promptly.

Construction Engineer Contractor

Spectrum
Geneva, NY
02.2018 - 01.2022
  • Led construction projects as per client specifications and within designated timelines.
  • Conducted site assessments, feasibility studies, and cost estimates for residential and commercial projects.
  • Coordinated with architects, subcontractors, and suppliers to ensure smooth project execution.
  • Implemented quality control measures to ensure adherence to safety regulations and industry standards.
  • Managed project budgets, procurement, and resource allocation effectively.

Youth Counselor

Hillside Children's Center
Tyre, NY
01.2013 - 01.2018
  • Provided guidance and support to at-risk youth aged 12-18 in a residential setting.
  • Implemented behavioral management strategies to address various challenges such as substance abuse, emotional trauma, and behavioral disorders.
  • Facilitated group therapy sessions and individual counseling to promote personal growth and development.
  • Collaborated with interdisciplinary teams including therapists, social workers, and educators to create personalized treatment plans for each youth.
  • Maintained detailed records of progress, incidents, and interventions.

Education

Associate of Science - Business Administration

Finger Lakes Community College, Canandaigua, NY
12-2018

Skills

  • Strong interpersonal and communication skills
  • Crisis intervention and conflict resolution
  • Project management and coordination
  • Leadership and team management
  • Budgeting and cost control
  • Attention to detail and problem-solving
  • Proficient in Microsoft Office Suite and project management software
  • Inventory management
  • Cost control
  • Staff training
  • Customer service
  • Workflow optimization
  • Team leadership
  • Food safety
  • Sales forecasting
  • Food safety management

References

Available upon request.

Timeline

Food Service Manager/General Manager - Loves Travel Stop
03.2022 - Current
Construction Engineer Contractor - Spectrum
02.2018 - 01.2022
Youth Counselor - Hillside Children's Center
01.2013 - 01.2018
Finger Lakes Community College - Associate of Science, Business Administration

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