BLAIN OIHUS
Territory Manager
Winter Garden,FL
Summary
Experienced professional in territory management with expertise in strategic planning and customer engagement. Proven track record of expanding markets and fostering long-term client partnerships. Collaborative team player dedicated to achieving results and adapting to changing market conditions. Recognized for outstanding communication skills and adept problem-solving abilities.
Overview
18
18
years of professional experience
Work History
Territory Manager
Ritchie Bros. Auctioneers
07.2022 - Current
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
- Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
- Key Achievements: 2023 US East Territory Manger Rookie of the Year. 2023 US East Territory Manager with Highest New Customer Business
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Attended trade shows and industry events to promote company products and services.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
Equipment Manager
Ritchie Bros Auctioneers
06.2012 - 06.2022
- Manage and prioritize multiple projects including effective project planning for resource allocation, forecasting, cost management, while meeting dynamic project timelines.
- Maintain and develop equipment inventory control systems and equipment data collection processes at auction site including temporary offsite sale locations (e.g. inspections, photos, insurance, and re-consignment, etc).
- Assume full accountability and quality control for equipment descriptions, sequencing, sale day catalogs, equipment photographs, and sale advertising material.
- Facilitate new processes, tools, communications, training, and methodologies to ensure the sales program's success across teams.
- Analyze business trends through identification of critical Key performance indicators, generate detailed reports on key DEI operational areas, and align these KPIs with the performance targets of the employees.
- Ensure business success and satisfaction of the customer including addressing and resolving escalated customer inquiries and issues and ensure professional stakeholder management.
- Managed record-breaking sales for the year 2018 and 2019.
- Managed the First launch of Equipment Videos in the company in 2021 with more than 3100 items.
- Managed the First launch of the VSO event in the company in 2018 with more than 400 items.
Auction Coordinator
Ritchie Bros Auctioneers
04.2011 - 06.2012
- Collected and verified information including equipment year, sequencing, equipment pricing, etc. related to the DEI Program.
- Managed the sale advertising material for upcoming sales on the company's website, brochure, and catalogue as per established policies and procedures.
- Assisted Equipment Inspector to assess equipment and compose photos for the DEI Program.
- Resolved issues related to equipment contract and DEI-related issues including any unresolved issues that occur on sale day as well as any administrative support as required.
- Assisted TM's with appraisals to achieve performance objectives.
Equipment Inspector/Check-in
Ritchie Bros Auctioneers
01.2007 - 04.2011
- Ensured that equipment description including make, model, and other description matched with the Equipment standard manual.
- Gathered and verified equipment inventory information eg. contract proofs, equipment additions, serial numbers, etc.
- Ensured the quality of equipment data and other related information.
- Handled check-in and check-out process with proper documentation as per defined Operational SOPs.
Education
HR Management, Personal Effectiveness, Communicating with Impact
Skills
- Long-term strategic development
- Process optimization
- Expertise in standard operating procedures
- Quality assurance oversight
- Team leadership
- Coaching individuals
- Employee performance evaluation
- Detailed equipment specifications
- Market price analysis
- Safety-focused
- Results-driven
- Key Performance Indicator
- Client relations
- Strategic decision making
Timeline
Territory Manager
Ritchie Bros. Auctioneers
07.2022 - Current
Equipment Manager
Ritchie Bros Auctioneers
06.2012 - 06.2022
Auction Coordinator
Ritchie Bros Auctioneers
04.2011 - 06.2012
Equipment Inspector/Check-in
Ritchie Bros Auctioneers
01.2007 - 04.2011
HR Management, Personal Effectiveness, Communicating with Impact
Similar Profiles
Felicity LanhamFelicity Lanham
Inventory Clerk at Ritchie Bros. AuctioneersInventory Clerk at Ritchie Bros. Auctioneers
Kimberley ReidKimberley Reid
Regional Accounts Sales Coordinator at Ritchie Bros. AuctioneersRegional Accounts Sales Coordinator at Ritchie Bros. Auctioneers
Natasha SupeeneNatasha Supeene
Online Auctions Operations at Ritchie Bros. AuctioneersOnline Auctions Operations at Ritchie Bros. Auctioneers
YVIS LEONYVIS LEON
Dental Office Manager at Sage DentalDental Office Manager at Sage Dental
MikaiMichael WillsMikaiMichael Wills
Volunteer at Deeper Fellowship ChurchVolunteer at Deeper Fellowship Church