Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blaine Bishop

149 Remington Dr

Summary

Dynamic Operations Manager with a proven track record at CVS Pharmacy, excelling in customer retention and project planning. Expert in troubleshooting and risk management, I successfully enhanced company culture and communication, leading to improved operational efficiency and customer satisfaction. Skilled in performance monitoring, I foster strong client relations and drive impactful initiatives.

Seasoned Operations Manager and talented leader with 3.5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

5
5
years of professional experience

Work History

Operations Manager

CVS Pharmacy
11.2021 - 05.2025
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Aircraft Maintenance Technician

United States Air Force
11.2019 - 07.2021
  • Diagnosed faults and developed resolution plans.
  • Maintained repair logs to document all corrective and preventive aircraft maintenance.
  • Maintained, repaired and rebuilt aircraft structures and fuel, electrical, and oxygen systems.
  • Inspected all received aircraft parts to verify compliance with FAA regulations.
  • Lubricated shafts, bearings, and gears to maintain optimal performance.
  • Removed components such as landing gear, engines, and flight control.
  • Obtained fuel and oil samples to check for contamination.
  • Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
  • Performed scheduled and unscheduled maintenance on diverse aircraft engines, avionics and hydraulics.
  • Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs.
  • Recorded maintenance actions in aircraft logbooks.

Education

Associate of Arts - Psychology

Jackson College
Jackson, MI
09-2025

High School Diploma -

Western High School
Parma, MI
05-2019

Skills

  • Production
  • Marketing
  • Performance reporting
  • Performance monitoring
  • Customer retention
  • Client relations
  • Delegation
  • Project planning and development
  • Troubleshooting and problem solving
  • Risk management
  • Decision-making
  • Workforce training

Timeline

Operations Manager

CVS Pharmacy
11.2021 - 05.2025

Aircraft Maintenance Technician

United States Air Force
11.2019 - 07.2021

Associate of Arts - Psychology

Jackson College

High School Diploma -

Western High School

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