Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.To broaden my customer service experience and passion for maintaining a safe and secure environment at my work place, while actively seeking opportunities for growth skills and learning abilities .
Overview
7
7
years of professional experience
Work History
Banquets Housemen
Pechanga Resort & Casino Spa
06.2022 - Current
Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
Gathered linen supplies and organized linen closets for prompt room restocking.
Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
Streamlined the setup process for banquets and events by diligently following floor plans and event requirements, ensuring seamless execution.
Coordinated seamless transitions between courses at banquets by efficiently managing serving schedules and staffing assignments.
Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
Served as a reliable team player by assisting colleagues in completing tasks when necessary and contributing to an overall positive morale among crew members.
Steward/Lead Steward
Pechanga Resort & Casino
08.2018 - 06.2022
Monitors, organize, sanitize, and maintains kitchen and designated areas; the cleanliness of workstations and designed work areas are and were complying according to health regulations
Maintains all kitchen equipment and utensils through regular cleaning and deep cleaning process
Familiar with cleaning products, detergents, and practice safety precautions
Able to clean ovens, hoods, broilers, grills, ranges, refrigerators, freezers, prep stations, and sinks
Deep fryers: and dispose use oil, Capable of setting up and break down of banquet setting per plan-o-gram
Transport soiled dishware from banquet area to dishwashing service area
Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
Trash dump & removal
Assist lead supervisor with needed supplies, or materials, train, monitor and work with new team members to ensure their work is accurate, paying attention to detail, make routine inspections of all equipment and kitchen areas are in accordance with the Health Department codes and Departmental Policies.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Maintained high safety standards to ensure secure workplace for all employees and visitors.
Tile Apprentice
Fuentes Tile & Stone
11.2020 - 11.2021
Demolition and remodel work on kitchens, and bathrooms
Demo consisted of, tear down removal of drywall, flooring, carpet, baseboards, cabinetry, and light fixtures
Capable of prep work such as masking of doors & windows, door jambs, baseboards, cabinets, and appliances
Able to measure mix drywall patch, and grout compounds
Able to brush and roll primer & paint
Utilize hand tools such as tile saws, drills, sanders, caulking guns, able to read a tape measure, change out, strip wires for electrical outlets
Removed and replaced damaged tile in showers, or flooring areas.
Learned and operated proper and safe use and maintenance of power tools, hand tools and safety equipment.
Painted indoor areas such as hallways, bathrooms, and lobbies.
Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
Detailed Custom Cleaner
Final Phase Cleaning
09.2018 - 11.2020
Cleaned newly constructed homes in phases of the project and upon final inspection
Performed detailed cleaning from top to bottom including window & screen cleaning
Outside cleaning; walkways and garage.
Removed trash, debris and other waste materials from premises.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Handled equipment, chemicals, and materials properly and with caution.
Confirmed all cleaning tools and equipment were stored properly after use.
Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Promoted a safe environment through proper disposal of hazardous materials and adhering to safety guidelines.
Upheld company image through meticulous attention to detail when preparing event spaces for use, ensuring optimal presentation standards were met.
Laborer
CPL Resources Inc.- Temp Agency
01.2018 - 08.2018
I worked as a laborer under the supervision of George Valles, project superintendent from Shames Construction
Shames Construction is a commercial general contractor who builds large-scale, retail, and complex developments with very strict policy and procedures
I was responsible for maintaining site grounds
Ensuring each subcontractor’s employees were badged
Signed, and delivered subcontractor materials upon delivery
Daily conducted on-site SWPP-Storm Water Compliance visual
Reported to superintendent of any action needed to be addressed
Took before & after pictures of needed repairs, and corrections for daily log management report
Received, logged, and maintained general building material and merchandise deliveries
Wore and ensure each subcontractor always wore appropriate safety gear at all times.
Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Consistently met safety regulations while working on-site at both residential and commercial properties.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Education
High School Diploma -
Val Verde High School
Menifee, CA
06.2011
Skills
Cross-Functional Skills
Reliability and punctuality
Maintenance awareness
Initiative-taking
Guest Service Excellence
Multitasking and Prioritizing
Skilled with both hand and power tools
Power tools and Equipment knowledge
Workplace Safety
Collaborative Team Player
Licensescertificates
Gaming License (Pechanga)
CA-Driver’s License
Food Handlers (Pechanga)
Proof General Liability Insurance
Sault St. Marie Tribal Member of Chippewa Indians
References
Upon Request
Additional Information
Enjoys working with supervisors who can demonstrate and practice work ethics to create a work environment that promotes teamwork. Able to work with other team members and instruct, train new team members. Ability to read, analyze, interpret, practice, and follow protocol procedures according to written guidelines, policies & procedures. Carries out supervisory responsibilities as a lead person. Worked with many supervisors within food & beverage department and received commendatory remarks. Capable of maintaining a respectful and great working relationship with fellow staff members, supervisors, and upper management. With my previous work experience; general contractor, subcontractor, architect, vendor, and owner.
Honest, trustworthy, very punctual with time and how it’s managed, work well in a fast-paced environment, and complete job assignments in a timely manner. Able to work independently with limited supervision, or together as a team player. Work well directly with leads, management, and their immediate superiors. Follow written, and verbal instructions and report writing. Maintain a high level of safety, sanitation, and cleanliness practices per environmental health rules & regulations. Insure proper labeling, rotation, storage, and usage of all food items. Set-up, breakdown, and clean to code. Ability to carry out, plan, organize, and operate all stations within food & beverage. Own and utilize my culinary tools, and construction tools. Able to lift at least 50 lbs. Pass a background and drug test. Work a flexible schedule including weekends and holidays if needed.
Timeline
Banquets Housemen
Pechanga Resort & Casino Spa
06.2022 - Current
Tile Apprentice
Fuentes Tile & Stone
11.2020 - 11.2021
Detailed Custom Cleaner
Final Phase Cleaning
09.2018 - 11.2020
Steward/Lead Steward
Pechanga Resort & Casino
08.2018 - 06.2022
Laborer
CPL Resources Inc.- Temp Agency
01.2018 - 08.2018
High School Diploma -
Val Verde High School
Similar Profiles
Britney OllisBritney Ollis
Spa Attendant at Pechanga Resort & Casino SpaSpa Attendant at Pechanga Resort & Casino Spa