Detail-oriented business analyst with several years of experience conducting analysis and research to come up with solutions to common business problems using automation. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques.
Overview
8
8
years of professional experience
Work History
SCADA Business Analyst
Heartland Food Products Group
Carmel, IN
01.2023 - Current
Collaborated with stakeholders across departments to define requirements for new projects.
Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
Evaluated business processes for improvement opportunities through automation or streamlining.
Assisted in developing training materials for internal staff on new products or services.
Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
Identified opportunities for cost savings through process automation initiatives.
Created detailed process flows and user stories to document system requirements and design solutions.
Drafted functional specifications documents outlining project scope, objectives and deliverables.
Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
Delivered timely support by tracking issues and communicating resolutions to end users.
Automation Technologist
Catalent
Bloomington, IN
01.2021 - 01.2023
Effectively maintain and support various control systems, PLCs, HMIs, and SCADA systems
Develop, execute, and revise preventative maintenance checklist
Perform or support automation and control system periodic reviews, including system access reviews
Support the CMMS/Maximo (CM/CMR/CC) and change management workflow
Update controlled documents as per CGMP/GDP guidelines
Review and approve change requests and work orders to determine appropriate system accesses, components, upkeep, and expansion
Support commissioning and qualification of systems through developing, executing, and managing test cases for pre-approved changes
Perform new system installations/operational qualifications (IQ/OQ)
Follow applicable standard operating procedures while working with validated systems
Implement continuous improvement of equipment maintenance documents.
Deployed application updates after thorough testing was completed successfully.
Developed scripts that automated manual tasks thus improving efficiency.
Operator
Eli Lilly & Co
Indianapolis, IN
01.2020 - 01.2021
Setup and operations in both aseptic and non-aseptic processes
Adhere to standard operating procedures and CGMP to ensure quality of product
Troubleshoot and provide/implement solutions to resolve equipment and/or process problems in a timely manner
Identify, escalate, and document events and variances that deviate from normal operations
Drives area continuous improvement projects.
Performed routine maintenance on equipment to ensure optimal performance.
Managed multiple tasks simultaneously while maintaining attention to detail.
Assisted in the setup of production lines according to customer specifications.
Maintained production and quality documentation.
Vault Teller
Bedford Federal Savings Bank
Bedford, IN
01.2017 - 01.2019
Performed daily reconciliation of vault funds and reported any irregularities to management.
Provided excellent customer service by answering questions about banking services or products.
Managed customer accounts including opening new accounts or updating existing ones as required.
Processed deposits, withdrawals, transfers and payments for customers at the vault teller window.
Maintained accurate records of all transactions.
Adhered to bank policies and procedures regarding safety, security, privacy and confidentiality regulations.
Education
Bachelor of Science - Exercise Science
Indiana University
Bloomington, IN
01.2019
Skills
Ladder Logic Programming
Siemens TIA Portal Programming 1
FT View SE
Studio 5000
Ignition
Microsoft Office
SCADA
Scheduling
WMS
MES
ERP
Data Analysis
Operations Analysis
Workflow Analysis
Project Management
User Acceptance Testing
Timeline
SCADA Business Analyst
Heartland Food Products Group
01.2023 - Current
Automation Technologist
Catalent
01.2021 - 01.2023
Operator
Eli Lilly & Co
01.2020 - 01.2021
Vault Teller
Bedford Federal Savings Bank
01.2017 - 01.2019
Bachelor of Science - Exercise Science
Indiana University
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LILA RAMÍREZ LEÓNLILA RAMÍREZ LEÓN
HRBP SR. LATAM at Heartland Food Products GroupHRBP SR. LATAM at Heartland Food Products Group