Blaine Dorsey
Rochester Mills,PA
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
14
14
years of professional experience
Work History
Adult Education Instructor
US Bureau of Prisons
Joint Base MDL, New Je
06.2015 - 08.2024
- Developed lesson plans for adult education classes based on the assessed needs of the students.
- Collaborated with colleagues on curriculum development initiatives, including the creation of an Academic Success program that rolled out nationwide.
- Evaluated student performance data regularly to assess the effectiveness of teaching strategies employed.
- Participated in professional development activities relating to best practices in adult education instruction; fostered an environment that improved morale and increased retention rates by 30 percent.
- Coached program participants on advanced job searching, resume, and cover letter writing.
Assistant Store Manager
Hanna Andersson
Durham, NC
03.2013 - 07.2014
- Managed the day-to-day operations of the store, including customer service, inventory management, and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Identified areas of operational inefficiency and implemented solutions to streamline processes, including the development and rollout of new district-wide merchandising strategies.
Store Manager
Gymboree Group
Raleigh, NC
04.2010 - 03.2013
- Developed strategies to maximize sales and profitability.
- Organized promotional events to increase product awareness.
- Recruited, trained, and supervised new employees.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Education
Bachelor of Science - Organizational Business Management
California Coast University
Santa Ana, CA08-2023
Skills
- Outcomes tracking
- Instructional practices
- Individualized support
- Customer Service
- Risk Management
- Operations Management
- Store Merchandising
- Team Development
- Customer Service Management
- Leadership Development
- Program implementation
Timeline
Adult Education Instructor
US Bureau of Prisons
06.2015 - 08.2024
Assistant Store Manager
Hanna Andersson
03.2013 - 07.2014
Store Manager
Gymboree Group
04.2010 - 03.2013
Bachelor of Science - Organizational Business Management
California Coast University
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