Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administration Assistant
Frontier Ambulance
09.2023 - Current
Streamlined office processes by implementing efficient organizational strategies and time management techniques.
Enhanced communication efficiency by creating comprehensive internal documentation and updating office policies for clarity.
Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
Expedited invoice processing and expense tracking to maintain accurate financial records for budgeting purposes.
Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
Collaborated with cross-functional teams on various projects, ensuring smooth workflow and completion within deadlines.
Supported executive staff by drafting correspondence and preparing presentation materials for meetings, conferences, or other events.
Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
Promoted a positive work environment through proactive conflict resolution tactics during interpersonal disputes among employees.
Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Security Supervisor
Allied Universal Security Services
03.2023 - 07.2023
Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Conducted regular audits of security infrastructure, identifying areas for improvement and recommending necessary upgrades.
Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
Security Officer
Allied Universal Security Services
09.2022 - 03.2023
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Warehouse Packer
Amazon
06.2022 - 07.2022
Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
Increased order accuracy by meticulously following picking lists and double-checking packed items.
Streamlined packing process with the implementation of a systematic approach to organizing and preparing shipments.
Ride Operator
Six Flags
05.2018 - 10.2021
Enhanced rider experience by enforcing safety procedures and providing clear instructions.
Assisted in maintenance and inspection of ride equipment, ensuring optimal performance and safety.
Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Contributed to increased park attendance through consistently positive guest interactions and memorable ride experiences.
Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
Participated in ongoing training sessions, staying up-to-date on industry best practices and safety standards.
Conducted thorough pre-operation inspections of rides, identifying potential issues before they became problems.
Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.
Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
Streamlined the loading process by directing riders effectively onto their designated seats or platforms swiftly but safely.
Evaluated weather conditions regularly throughout shifts to make informed decisions regarding temporary suspensions or closures when necessary.
Worked closely with security personnel on crowd management efforts during peak periods or special events at the amusement park.
Monitored passengers and ride operations and enforced safety regulations.