Summary
Overview
Work History
Education
Skills
Timeline
Generic
Blaine Hypolite

Blaine Hypolite

Richmond,TX

Summary

Experience with communicating with customers and resolving issues with transactions and orders. Very considerate and patient with customers and a quick learner. Self-motivated and always striving to go above and beyond. Detail-oriented Billing Analyst with 2 years of experience enforcing performance on client accounts. Reviews borrowing and payment history in light of other metrics predicting account performance to recommend and implement effective collections policy. Dedicated to service through maximizing returns. Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.

Overview

7
7
years of professional experience

Work History

Billing Associate

Foundever/Liberty Mutual Insurance
10.2023 - 05.2024
  • Answering calls and assisting customers with any billing issues or general questions and data entry.
  • Evaluated aging reports to identify members to be included in monthly outbound collection calls.
  • Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers.
  • Reviewed full history of past due accounts and contacted client or attorney regarding collection, implementation of payment plan or pursuit of legal remedies on unpaid accounts.
  • Partnered with billing analyst department to investigate and remedy any gross margin trend issues.

Produce Supervisor

WALMART
07.2019 - 02.2022
  • Helping customers in the store to find what they need and make the most out of their shopping experience
  • Receiving trucks and making sure everything is accounted for and accurate
  • Keeping food display and floors sanitary clean.

Receptionist

JANICE CARES HOME CARE AGENCY
04.2017 - 08.2019
  • Handled incoming and outgoing calls to and from patients, physicians, insurance providers and vendors
  • Conducted daily and weekly follow up on patient logs
  • I have previous experience working in a medical office, physician, or provider setting
  • Familiarity with electronic medical records collaborating with management and executives to set departmental and organization wide goals
  • Respond to incoming calls from patients, insurance companies, and physician offices
  • Receives and responds to all inquiries and complaints that may pertain to all phases of operations including billing, claims, claim denials, payments, and collection activities
  • Records all customer contacts including resolution or forwarding action taken to refer question to proper party whenever possible, resolve questions directly so that patient receives prompt satisfaction
  • Explain account situation accurately in simple language so that the patient can understand the explanation and how it applies to the question.

Education

Cyber security -

University of Phoenix
01.2027

Skills

  • Familiar with Computers (Microsoft Excel,Word,and PowerPoint)
  • Payment Processing
  • Billing Software Familiarity
  • Billing systems and software
  • Excellent communicator and listener to customers and coworkers
  • Great problem solver
  • Critical thinker
  • Detail oriented
  • Professionalism and Ethics
  • Collections experience
  • Deadline-oriented
  • Data entry proficiency

Timeline

Billing Associate

Foundever/Liberty Mutual Insurance
10.2023 - 05.2024

Produce Supervisor

WALMART
07.2019 - 02.2022

Receptionist

JANICE CARES HOME CARE AGENCY
04.2017 - 08.2019

Cyber security -

University of Phoenix

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Blaine Hypolite