Summary
Overview
Work History
Education
Skills
Timeline
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Bailee Lucas

Wilson,NC

Summary

Passionate and friendly about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Pool Monitor

Village Pool
05.2023 - Current
  • Improved patron satisfaction by enforcing pool rules and maintaining a clean, organized environment.
  • Maintained detailed records of daily attendance, chemical levels, and incident reports for management review.
  • Monitored inventory of all pool tools and toys.
  • Provided exceptional customer service for pool patrons, addressing concerns and answering questions professionally.
  • Supported overall facility cleanliness by regularly tidying up common areas, restrooms, and locker rooms.
  • Enhanced guest satisfaction by promptly addressing maintenance issues and ensuring the pool area remained clean, safe, and inviting at all times.
  • Checked side duty list for opening and closing procedures.
  • Oversaw sign-in logbooks to facilitate potential contact tracing.
  • Sampled pool water to check chemical levels prior to starting swimming instruction.

Education

No Degree - High School

Fike High School
Wilson, NC
07.2026

Skills

  • Patience and Tolerance
  • Opening and closing duties
  • Communicative
  • Guest service
  • Organizational abilities
  • Initiative and Self-Motivation
  • Customer Service
  • Active Listening

Timeline

Pool Monitor

Village Pool
05.2023 - Current

No Degree - High School

Fike High School

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Bailee Lucas