Blaine Stuart
Hermiston,OR
Summary
Versatile and dynamic, with a proven track record at First Coast Security, I excel in CCTV monitoring and team leadership. Demonstrated success in enhancing safety and resolving conflicts, I significantly improved operational efficiency and team harmony. Skilled in staff management and patrol operations, my approach boosts both security and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Security Supervisor
First Coast Security
12.2022 - Current
- Maintained a safe environment for employees and visitors through diligent patrolling and monitoring of premises.
- Resolved conflicts among team members swiftly, maintaining a harmonious work environment conducive to productivity.
- Conducted regular patrols of facility to detect and deter security threats.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
Gas Station Attendant
Gotta Stop Mini Mart
02.2019 - 12.2022
- Maintained clean and orderly work station.
- Cleaned up gas and other spills in accordance with spill procedures.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Pumped gas for guests and took payments.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Built trustful relationships with customers to encourage return visits.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Managed merchandise displays effectively, keeping shelves stocked and visually appealing for shoppers'' convenience.
- Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.
- Boosted upselling success by staying informed about product offerings and suggesting relevant items to customers during transactions.
- Promoted special offers and discounts to customers to maximize sales.
Life Guard
Hermiston Family Aquatic Center
05.2018 - 11.2021
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Responded to emergency situations in a timely, efficient manner.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Attentively monitored swimmers to identify distress.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
- Entered water immediately to pull struggling swimmers to safety.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Tracked students' progress and gave constructive feedback for skills requiring improvement.
- Monitored safety of guests in and around swimming pool.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
Education
High School Diploma -
Hermiston High School
Hermiston, OR03-2021
Skills
- Team Leadership
- CCTV Monitoring
- Staff Management
- Skilled in conflict resolution
- Customer service
- Problem-solving
- Flexible schedule
- Incident investigation
Timeline
Security Supervisor
First Coast Security
12.2022 - Current
Gas Station Attendant
Gotta Stop Mini Mart
02.2019 - 12.2022
Life Guard
Hermiston Family Aquatic Center
05.2018 - 11.2021
High School Diploma -
Hermiston High School
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