Dynamic leader with a proven track record at ELLINGTON ENTERPRISES and the NEW JERSEY ADMINISTRATIVE OFFICE OF THE COURT, specializing in business development and operations management. Excelled in human resources administration and fostering client relationships, achieving significant market growth. Skilled in cost analysis and strategic planning, with a knack for building high-performing teams.
Overview
29
29
years of professional experience
Work History
Sole Proprietor
ELLINGTON ENTERPRISES
UNION , NJ
05.1998 - Current
Planned and executed promotional events to generate interest and increase sales.
Implemented customer service protocols to enhance satisfaction and loyalty.
Trained, coached and mentored employees to facilitate safety and consistent quality of work.
Researched similar businesses to determine competitive advantages.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Monitored financial objectives and prepared budgets according to projections.
Delegated work to staff, setting priorities and goals.
Ensured compliance with local, state, and federal regulations affecting business operations.
Oversaw financial activities, including budgeting, forecasting, and accounting to ensure fiscal health.
Forecasted customer demand to set prices or credit terms for goods or services.
Determined marketing direction and oversaw spectrum of advertising activities.
Hired, supervised, and mentored staff of diverse, talented employees.
Monitored production processes to ensure quality control standards were met.
Negotiated contracts and agreements to secure advantageous terms.
Developed business plans and strategies for clients.
Managed organizational budget and finances.
Managed daily operations, including inventory control, vendor negotiations, and product pricing.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Designed detailed business plans to outline finances, goals and operations of company.
Built and enhanced relationships with clients to boost revenue.
Ensured all safety protocols were followed in the workplace at all times.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Organized and tracked financial data to ensure accurate records.
Monitored progress by establishing plans, budgets and measuring results.
Prepared staff work schedules and assigned team members to specific duties.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Formed and sustained strategic relationships with clients.
Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
Conferred with customers to understand needs and finalize purchase orders.
Utilized problem solving skills to resolve conflicts between customers or staff members.
Established and maintained relationships with suppliers, clients, and other business partners.
Provided customer service support via telephone, email, and in-person meetings.
Researched industry trends and competition to stay ahead of market changes.
Managed crisis situations, resolving issues promptly to minimize impact on business.
Conducted research into new products and services that could benefit the business.
Developed and maintained an online presence through website management and social media.
Recruited, trained, and supervised staff, fostering a productive and positive work environment.
Mitigated business risks by working closely with staff members and assessing performance.
Maintained accurate and complete records of all business transactions and interactions.
Met with service vendors or product suppliers to facilitate delivery.
JC3
NEW JERSEY ADMINISTRATIVE OFFICE OF THE COURT
TRENTON, NJ
03.1996 - Current
Responded promptly to requests from attorneys or paralegals regarding case information or documentation requirements.
Inputted data into a centralized computer system based on instructions provided by the judge or attorney.
Collaborated with staff members in other departments within the courthouse to coordinate activities related to trials or hearings.
Participated in continuing education programs related to judicial procedure and current laws governing court operations.
Provided technical assistance to attorneys and litigants regarding court proceedings.
Processed incoming mail including summonses, subpoenas, complaints, answers and other legal documents.
Reviewed court documents to ensure accuracy and completeness of information.
Reviewed and analyzed pleadings and proposed orders, considering applicable laws.
Organized calendars, set new appointments and gathered requested materials.
Maintained records of judicial decisions, pleadings, motions, judgments, decrees, and other related materials.
Prepared legal documents for filing in the court system.
Assisted judges with administrative tasks such as scheduling hearings, preparing orders, and managing dockets.
Evaluated submitted documents for accuracy and completeness against court standards.
Organized and maintained case files according to established procedures.
Entered data into computer systems to maintain an up-to-date database of cases handled by the judiciary department.
Worked with cross-functional teams to achieve goals.
Conducted testing of software and systems to ensure quality and reliability.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Completed day-to-day duties accurately and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.