Blair Bartlam
Herndon,VA
Summary
Enthusiastic Volunteer providing experience providing assistance to non-profit organizations with tasks and needs. Warm and accommodating when supporting employees and visitors soliciting services. Driven by cause to work conscientiously to accomplish meaningful impact.
Overview
4
4
years of professional experience
Work History
Volunteer
Cornerstones
08.2023 - Current
- Used strong interpersonal communication skills to convey information to others.
- Assisted clients with obtaining housing, employment and support resources.
- Organized mail and donations and dispersed to clients.
Server
Cooper’s Hawk
01.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Volunteer
Loudoun Citizens For Social Justice
09.2021 - Current
- Maintained internal database of service workers, participants, activities and other relevant details.
- Provided childcare while clients attended court.
- Assisted with organization and administrative tasks in the shelter and office.
Volunteer
Crisis Text Line
08.2021 - 01.2023
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Guided troubled individuals to tools and resources necessary for healing.
- Approached issues proactively to best meet current and future community needs.
- Helped clients navigate social services system and access needed resources.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Server
Founding Farmers
09.2021 - 12.2022
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Server
P.F. Chang’s
01.2021 - 09.2021
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Server
King’s Steakhouse of Oxford
08.2020 - 01.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Server
Kabuki Sushi Bar and Steakhouse
08.2019 - 01.2021
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
BA - Psychology
University of Mississippi
05.2020
Skills
- MS Office
- Organized and Efficient
- Crisis Intervention
- Conflict Resolution
- Interpersonal skills
- Empathy building
- Self-awareness
Languages
English
Native or Bilingual
Spanish
Limited Working
References
- Kevin Dwyer, general manager, Getaway restaurant/resort, (815) 762-2199
- Nick Horton, former manager, Buffalo Wild Wings, (619) 227-2134
Timeline
Volunteer
Cornerstones
08.2023 - Current
Server
Cooper’s Hawk
01.2023 - Current
Volunteer
Loudoun Citizens For Social Justice
09.2021 - Current
Server
Founding Farmers
09.2021 - 12.2022
Volunteer
Crisis Text Line
08.2021 - 01.2023
Server
P.F. Chang’s
01.2021 - 09.2021
Server
King’s Steakhouse of Oxford
08.2020 - 01.2021
Server
Kabuki Sushi Bar and Steakhouse
08.2019 - 01.2021
BA - Psychology
University of Mississippi
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