Positive team player with experience in sales and working in face-paced environments. 3+ years experience with customer-service based interactions and can work efficiently with Word and Excel. Flexible and a fast learner, and can adjust to complete the task in a timely manner.
Overview
4
4
years of professional experience
Work History
BARTENDER/SERVER
M. L. ROSE CRAFT BEER AND BURGERS, A. Ray Hospitality
03.2023 - Current
Work quickly and efficiently in fast-paced environment by successfully fulfilling food and beverage orders
Served high customer volumes during special events, nights, and weekends.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Upheld strict regulations for safe alcohol service and food safety.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
CUSTOMER DEVELOPMENT REPRESENTATIVE
POWER HOME REMODELING
09.2022 - 01.2023
Demonstrated strong problem-solving skills when faced with challenging situations, ultimately achieving positive outcomes for both the company and the client.
Generated advertising brochure for vendor use.
Influenced customers to grow sales, improve service and identify customer service and logistics efficiencies by utilizing new techniques, tools and information systems.
Presented professional image consistent with company's brand values.
Selected correct products based on customer needs, product specifications and applicable regulations.
REALTOR
KELLER WILLIAMS REALTY, The Steve Nash Team
10.2021 - 02.2022
Presented purchase offers to sellers for consideration.
Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Reviewed and executed confidential documents, contracts and disclosures.
Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
Negotiated contracts with buyers and sellers to maximize customer savings.
Coordinated appointments to show tenants and buyers prospective homes.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
VISUAL MERCHANDISING ASSISTANT
FURNITURE CONNECTION
09.2020 - 10.2021
Worked collaboratively on a team to successfully order and keep stock of product and maintain four showroom floors to a set standard
Managed a transfer team four times a week when transfers were received to and from stores, ensuring sold products be delivered to the correct location on time
Assisted Red Knight Distribution Center with stock control by sifting through overflow products and sending them to Furniture Connection Outlet and Ashley Homestore Outlet
Priced products from transfers using a specific margin needed for each individual store, and correctly tagged products before placing on the storeroom floor for display.
Managed installation of visual merchandising displays, urging team to with speed and accuracy.
Enhanced overall store appearance by applying careful consideration to product and display locations.
Education
Bachelor of Arts - History with a focus in American Studies
The University of Alabama
Tuscaloosa, Alabama
12.2019
Skills
Collaboration and Teamwork
Interpersonal Communication and Adaptability
Attention to detail and Organized
Computer Skills and Active Listening
Undergraduate Thesis
Navigating Sexuality in the American South, The University of Alabama, Tuscaloosa, Alabama
Efficiently analyze historical issues surrounding gay and lesbian history in Alabama to synthesize into end of year thesis
Interviewed David van der Griff about his life and experiences at the University of Alabama in the 1980s
Worked closely with the archives at the University of Alabama to gain knowledge about events that occurred during van der Griff's time at the school
Produced a thesis with the information gained from the interview, archives, and multiple primary and secondary sources found at the library on campus, www.queerhistory.as.ua.edu/oral-histories
Hobbies and Interests
Worked on teams in retail, sales, and hospitality settings to be efficient and meet goals each quarter, while holding each other accountable for individual production
Work in a stressful restaurant environment to quickly complete orders and increase sales
Knowing personality types and being able to mirror or match them, as well as ability to adapt to different situations, both in an office setting and in the community
Comfortability in uncomfortable situations and handling rejection well
Timeline
BARTENDER/SERVER
M. L. ROSE CRAFT BEER AND BURGERS, A. Ray Hospitality
03.2023 - Current
CUSTOMER DEVELOPMENT REPRESENTATIVE
POWER HOME REMODELING
09.2022 - 01.2023
REALTOR
KELLER WILLIAMS REALTY, The Steve Nash Team
10.2021 - 02.2022
VISUAL MERCHANDISING ASSISTANT
FURNITURE CONNECTION
09.2020 - 10.2021
Bachelor of Arts - History with a focus in American Studies
The University of Alabama
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