Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am looking for a career and company I can grow with.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server
Hudson's Seafood House On The Dock
05.2021 - Current
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Bartender and Social Media
One Hot Mamas
08.2015 - 01.2021
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Managed content across multiple platforms for widest audience reach.
Organized, prioritized and managed multiple projects according to dedicated release schedule.
Enhanced brand awareness by creating engaging and shareable social media content.
Developed an effective social media strategy, resulting in consistent growth in followers and engagement rates.
Used social media platforms like Facebook, Instagram and TikTok to create content
Online Boutique Owner
Ellie And Bea
01.2012 - 01.2015
Increased online sales by implementing effective marketing strategies and optimizing website design.
Managed inventory for a seamless shopping experience, ensuring accurate stock levels and timely order fulfillment.
Hosted successful pop-up events and participated in local markets to expand brand reach within the community.
Utilized email marketing campaigns to announce new arrivals, promote sales events, and maintain ongoing communication with customers.
Stayed informed about fashion industry trends to ensure that the boutique''s offerings remained relevant.
Monitored competitor pricing strategies to maintain competitive product offerings and adjust pricing as needed.
Prepared bank deposits and handled business sales, returns and transaction reports.
Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
Social Media Manager
Miss Cocky
02.2010 - 12.2012
Increased customer engagement through social media.
Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Developed marketing content such as blogs, promotional materials, and advertisements for social media.
Developed and managed content calendars for each platform to establish timely and relevant posts.
Managed multiple social media platforms, ensuring a consistent brand voice and message.
Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Education
Associate of Science - Business
Technical College of The Lowcountry
Beaufort, SC
Business
University of South Carolina - Columbia
Columbia, SC
High School Diploma -
Lexington High School
Lexington, SC
06.2008
Skills
Social Media Marketing, Promotions and Management
Content Scheduling
Audience Engagement
Content Production
Brand Development
Suggestive Selling
Certification
TIPS certified
SafeServ certified
Timeline
Server
Hudson's Seafood House On The Dock
05.2021 - Current
Bartender and Social Media
One Hot Mamas
08.2015 - 01.2021
Online Boutique Owner
Ellie And Bea
01.2012 - 01.2015
Social Media Manager
Miss Cocky
02.2010 - 12.2012
Associate of Science - Business
Technical College of The Lowcountry
Business
University of South Carolina - Columbia
High School Diploma -
Lexington High School
TIPS certified
SafeServ certified
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