Blair Hayhurst
Bluffton,SC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am looking for a career and company I can grow with.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server
Hudson's Seafood House On The Dock
2021.05 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Bartender and Social Media
One Hot Mamas
2015.08 - 2021.01
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Managed content across multiple platforms for widest audience reach.
- Organized, prioritized and managed multiple projects according to dedicated release schedule.
- Enhanced brand awareness by creating engaging and shareable social media content.
- Developed an effective social media strategy, resulting in consistent growth in followers and engagement rates.
- Used social media platforms like Facebook, Instagram and TikTok to create content
Online Boutique Owner
Ellie And Bea
2012.01 - 2015.01
- Increased online sales by implementing effective marketing strategies and optimizing website design.
- Managed inventory for a seamless shopping experience, ensuring accurate stock levels and timely order fulfillment.
- Hosted successful pop-up events and participated in local markets to expand brand reach within the community.
- Utilized email marketing campaigns to announce new arrivals, promote sales events, and maintain ongoing communication with customers.
- Stayed informed about fashion industry trends to ensure that the boutique''s offerings remained relevant.
- Monitored competitor pricing strategies to maintain competitive product offerings and adjust pricing as needed.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
Social Media Manager
Miss Cocky
2010.02 - 2012.12
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Education
Associate of Science - Business
Technical College of The Lowcountry
Beaufort, SCBusiness
University of South Carolina - Columbia
Columbia, SCHigh School Diploma -
Lexington High School
Lexington, SC06.2008
Skills
- Social Media Marketing, Promotions and Management
- Content Scheduling
- Audience Engagement
- Content Production
- Brand Development
- Suggestive Selling
Certification
- TIPS certified
- SafeServ certified
Timeline
Server
Hudson's Seafood House On The Dock
2021.05 - Current
Bartender and Social Media
One Hot Mamas
2015.08 - 2021.01
Online Boutique Owner
Ellie And Bea
2012.01 - 2015.01
Social Media Manager
Miss Cocky
2010.02 - 2012.12
Associate of Science - Business
Technical College of The Lowcountry
Business
University of South Carolina - Columbia
High School Diploma -
Lexington High School
- TIPS certified
- SafeServ certified
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