Summary
Overview
Work History
Education
Skills
Timeline
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Blair Johnson

Smithfield,NC

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profitable channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

14
14
years of professional experience

Work History

Virtual Sales Account Manager

Cisco Systems
04.2020 - Current
  • As a Commercial Account Manager, I am responsible for managing and growing target commercial customers, managing ~$10M+ annually
  • I serve as the primary point of contact for these customers, working closely with an extended team of Cisco specialists and value added resellers, we are building strong relationships and driving customer success
  • Foster lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
  • Collaborate with extended sales specialists to identify potential upsell opportunities and expand client base
  • Negotiate contract terms with clients, securing favorable agreements for both parties
  • Develop and maintain strong working relationships with partner network within territory
  • Achieve or exceed company-defined sales quotas

Enterprise Account Executive

Security Scorecard
07.2019 - 04.2020
  • As an Enterprise AM, my primary focus was selling SSC’s solutions, while also ensuring customer satisfaction and achieving revenue targets. This role required excellent communication and negotiation skills, as well as a deep understanding of SSC’s product offerings and the ability to identify and pursue new business opportunities
  • Negotiated contracts with key stakeholders, securing long-term partnerships and revenue growth
  • Strengthened customer relationships with proactive and collaborative approach to managing needs
  • Communicated product quality and market comparisons by creating sales presentations

Inside Sales Representative

BMC Software
07.2015 - 07.2019
  • As an Inside Account Manager, I was responsible for driving revenue within given territory, covering 4 states and managing 400+ accounts,
  • Worked closely with partner channel to drive revenue by accurately supplying accurate product and service information
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills
  • Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases

General Manager

Carolina Unwired
03.2010 - 07.2015
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

Bachelor of Science - Marketing

East Carolina University
Greenville, NC
06.2008

Skills

  • Account development
  • Account Management
  • Sales Forecasting
  • Upselling
  • Sales Reporting
  • Teamwork and Collaboration
  • Territory Management
  • CRM proficiency
  • Client Relationship Building
  • Strategic Account Planning
  • Customer Needs Assessment
  • Contract Negotiation

Timeline

Virtual Sales Account Manager

Cisco Systems
04.2020 - Current

Enterprise Account Executive

Security Scorecard
07.2019 - 04.2020

Inside Sales Representative

BMC Software
07.2015 - 07.2019

General Manager

Carolina Unwired
03.2010 - 07.2015

Bachelor of Science - Marketing

East Carolina University

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Blair Johnson