BLAIR JORDAN
Garner,NC
Summary
Self motivated, dependable professional skilled in problem solving and handling multiple priorities simultaneously. Willing to take on added responsibilities with a positive attitude, whether working independently or within a team in order to meet deadlines. Strong work ethic with the innate ability to adjust to changing requirements and unexpected requests while maintaining accuracy with rigorous attention to detail.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
Event Planner
All4UCreationZ
Garner, NC
03.2021 - Current
- Brainstormed and implemented creative event concepts and themes
- Consulted with customers to determine objectives and requirements for events
- Evaluated and selected service providers and vendors according to customer requirements
- Coordinated schedules and timelines for events
- Managed event logistics and operations
- Designed and developed event themes and decorations and favors including, but not limited to desserts, toppers, clothing, tables, backdrops, playlists, entertainment
- Manage and grow social medica presence and following through Instagram, Facebook and TikTok advertising
Homemaker
My Family
Garner, NC
10.2015 - Current
- Managed budget and household finances for family of 5 consisting of 2 adults and 3 children (including twins)
- Performed household duties including, but not limited to laundry, meal preparation, grocery shopping and cooking, dusting, washing dishes and vacuuming
- Managed household schedule ensuring children's attendance at 2 different schools and attendance for all extracurricular activities
- Volunteered for field trips, lunch parent, field days, etc.
- Worked as teacher and teacher assistant at twins' school from January 2018 until June 2020 when school closed permanently due to covid
Preschool Teacher
Mount Moriah Baptist Church Preschool
Raleigh, NC
01.2019 - 05.2020
- Developed creative and innovative activities and crafts to stimulate children and nurture and expand their love for learning
- Organized, decorated and stocked a fun and interactive classroom creating an environment conducive to learning and that helped children feel safe
- Developed daily, weekly and monthly lesson plans and materials to meet interests and learning styles of young children
- Applied play-based strategies to provide diverse approaches to learning
- Educated students in foundational concepts such as shapes, numbers, and letters
- Managed classroom activities including lessons, play, breaks and meals
- Established and enforced rules and behavior requirements for children in classroom settings and addressed any behavioral or learning concerns with parents and preschool management
- Established positive communication with parents through daily conversation and formal conferences
- Integrated special needs children in a respectful and productive manner
- Sanitized toys and play equipment each day to maintain safety and cleanliness
Managing Director
Hair Club
Raleigh, NC
05.2006 - 10.2015
- Managed staff of 13+ employees, ensuring compliance with all sales policies and technical procedures
- Successfully led sales team (New Business Sales Consultant, Membership Sales Consultant and Myself) to accrue minimum of $300,000 in monthly revenue increasing sales year over year by 5% in 9 years
- Managed P&L resulting in 10% increase in profit margin over 9 years by increasing sales and reducing overhead costs
- Sourced, recruited and made hiring decisions to ensure adequate staffing for center operations
- Managed facility and maintained proper inventory levels
- Managed accounts receivable and conducted payroll
- Facilitated continuous sales training, providing constant feedback and evaluations on employee performance for continued development
- Maximized our service model delivering the UCE (the Ultimate Client Experience)
- Maintained accuracy of all paperwork and data entry
- Managed calendar
- Managed all staff and customer service issues and escalations
- Designed, developed and delivered sales, technical, marketing, customer service, and client training seminars to individuals and groups
- Led team meetings to coach, motivate and improve staff performance and satisfaction
- Conducted needs analyses and evaluations
- Implemented new training courses after assessing corporate data and identifying employee weaknesses
- Analyzed team performance and identified opportunities for additional training
- Contributed to reductions in employee turnover by revamping training programs
- Mentored new hires, resulting in stronger staff development and increased productivity
Education
Bachelor of Arts - Mass Communications
North Carolina State University
Raleigh, NC 09.1999 - 05.2004
Skills
Staff Training & DevelopmentTeam Building & Staff RetentionPerformance Tracking & EvaluationHuman Resources Management
Proficient in Microsoft Office
Talent Acquisition; Candidate Screening & AssessmentCustomer Relations & SatisfactionRisk Management& Inventory ControlBudget Planning, Cost Reduction & A/ROperations Management
Additional Information
- Recipient of the Hair Club Manager of the Year Award in 2012
- Broke Hair Club all time new business sales revenue record in 2011 & 2012 for the Raleigh, NC center
Timeline
Event Planner
All4UCreationZ
03.2021 - Current
Preschool Teacher
Mount Moriah Baptist Church Preschool
01.2019 - 05.2020
Homemaker
My Family
10.2015 - Current
Managing Director
Hair Club
05.2006 - 10.2015
Bachelor of Arts - Mass Communications
North Carolina State University
09.1999 - 05.2004