Blair Mercier
Meadow Wind
Louisville,OH
Summary
Dynamic professional with a proven track record at Meadow Wind, excelling in patient care with a focus on end-of-life support and HIPAA compliance. Expert in fostering independence and dignity, alongside managing a successful cleaning service. Demonstrates exceptional leadership and relationship-building skills, ensuring high levels of client satisfaction and team performance.
Work History
STNA
- Provided a safe environment for patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication methods.
- Reduced risk of infections with diligent adherence to hygiene and sanitation.
- Provided emotional support for patients and their families during difficult times, fostering trust and rapport.
- Participated in professional development opportunities to stay current in STNA best practices and industry trends.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and dementia.
Owner
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including operation and staff cost analysis, marketing management and tax preparation.
- Consulted with customers then tailored needs for optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Library Manager
- Coordinated special events such as author visits or workshops to foster engagement within the community.
- Created and implemented budget by monitoring and reporting all department’s spending.
- Acquisitions liaison to instructors programs and materials.
- Improved library efficiency by streamlining cataloging and circulation processes.
Education
MBA - Business Administration
Bachelor Of Arts - Business Administration And Management
Skills
End-of-life care
HIPAA compliance
Dressing assistance
Bathing assistance
Timeline
STNA
Meadow Wind
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Owner
Mercier’s Cleaning Services
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Library Manager
Malone University Athletics
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Malone University
MBA from Business Administration
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Malone University
Bachelor Of Arts from Business Administration And Management
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