Blair Milburn
La Grange,KY
Summary
Dedicated Benefits Account Manager offering 17 years' experience in Employee Benefits. Demonstrated success in working with businesses managing medical and ancillary benefits. Skilled in building long-lasting relationships, organizing workflow and applying critical thinking skills to resolving routine and complex issues. Highly motivated employee with desire to take on new challenges.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Client Success Specialist
Alium insurance Partners
Louisville, KY
05.2021 - 06.2024
- Created and implemented comprehensive benefit plans aligning with the objectives of both employers and employees.
- Prepared reports on benefit plan performance and utilization, providing valuable insights for management review.
- Conducted informative meetings with staff to clarify benefit choices, eligibility criteria, and enrollment steps.
- Successfully organized and executed annual open enrollment processes for multiple benefit plans.
- Contributed to the preparation of cost analyses for new or revised benefits programs.
- Managed vendor relationships for employee benefits administration activities.
- Resolved discrepancies in vendors' invoices and purchase orders using HR department records.
- Developed communication materials such as brochures or newsletters about changes in company's benefit offerings.
- Ensured compliance with relevant laws governing employer-sponsored health care plans by staying abreast of federal regulations.
Account Manager
USI
Louisville, KY
05.2007 - 07.2021
- Developed and implemented employee benefit plans that meet the needs of both employers and employees.
- Conducted meetings with employees to explain benefit options, eligibility requirements and enrollment procedures.
- Assisted with the preparation of cost analyses for new or revised benefits programs.
- Coordinated annual open enrollment periods for all benefit plans.
- Responded promptly to inquiries from employees regarding their benefits packages.
Account Manager
Assured Partners Insurance
Jeffersonville, IN
07.2019 - 05.2021
- Developed and implemented employee benefit plans that meet the needs of both employers and employees.
- Conducted meetings with employees to explain benefit options, eligibility requirements and enrollment procedures.
- Managed vendor relationships related to employee benefits administration activities.
- Resolved discrepancies between vendors' invoices and purchase orders from HR department records.
- Responded promptly to inquiries from employees regarding their benefits packages.
- Developed communication materials such as brochures or newsletters about changes in company's benefit offerings.
- Reviewed requests from employees for modifications or adjustments to their existing benefits packages based on individual circumstances.
Education
High School Diploma -
Jeffersontown High School
Louisville05-2000
Skills
- Benefits Administration
- Sales Support
- Employee Counseling
- Vendor Relationship Management
- Document Preparation
- Contract Review
- Regulatory Compliance
- HR information systems
Certification
- Life & Health License
References
References available upon request.
Timeline
Client Success Specialist
Alium insurance Partners
05.2021 - 06.2024
Account Manager
Assured Partners Insurance
07.2019 - 05.2021
Account Manager
USI
05.2007 - 07.2021
High School Diploma -
Jeffersontown High School
- Life & Health License
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