Social work professional with robust background in providing comprehensive support to individuals and families. Skilled in developing and implementing tailored intervention plans to address specific needs. Strong focus on team collaboration and achieving impactful outcomes, adaptable to evolving circumstances.
Overview
13
13
years of professional experience
Work History
Emergency Department Social Worker-PRN
Novant Health
11.2024 - Current
Provides crisis intervention and counseling for patients in emergency department settings.
Minimize and reduce inpatient admissions and readmits by assessing patients’ needs in the emergency department by providing appropriate resources, initiating referrals for outpatient services, and encouraging outpatient follow-up.
Develops care plans to support patients' emotional and social needs.
Supports patient recovery by facilitating access to mental health resources.
Connects patients with community resources to support recovery.
Clinical Case Manager
Atrium Health
10.2019 - Current
Improves patient outcomes by completing psychosocial assessments, developing and implementing comprehensive case management plans.
Streamline healthcare delivery by efficiently managing caseloads, prioritizing tasks, and maintaining accurate documentation.
Maintains the health and safety of patients by providing daily documentation and constant communication with the interdisciplinary team
Enhances care coordination for patients with complex medical needs through effective communication and collaboration with multidisciplinary teams.
Reduces hospital readmission rates by conducting thorough patient assessments and providing appropriate resources and support for post-discharge care.
Contracted Outpatient Therapist
Carolina Center for Counseling and Clinical Services, Inc
11.2018 - 07.2019
Provided clinical therapeutic services to children, adolescents, and adults with identified mental health or substance abuse.
Conducted comprehensive clinical assessments evaluating a person’s mental health, developmental disability or substance abuse condition using e-notes for documentation.
Completed treatment plans with clients and families ensuring proper goals and objectives are being developed.
Utilized questioners based on state guidelines and client needs such as Patient Health Questionnaire 9 (PHQ-9), Children and Adolescent Needs and Strengths Assessments (CANS), and Adult Needs and Strengths Assessment (ANSA).
Community Support Team Lead and Therapist
Carolina Outreach, LLC
10.2017 - 11.2018
Trained new team members by relaying information on company procedures and safety requirements.
Provided community-based in-home therapy to adults, utilizing CBT, MI, DBT, and Seeking Safety.
Completed Clinical Assessments and Person-Centered Plans with clients.
Created and develop crisis plans with clients.
Certified Nursing Assistant
Novant Health at Presbyterian Medical Center
03.2012 - 11.2017
Obtained patients vital signs, completed hourly rounding, using EPIC for documentation.
Performed patient care effectively and efficiently.
Assisted patients with activities of daily living such as bathing, eating, and ambulating.
Worked as a team with nurses and other health care professionals to accomplish patient’s treatment goals.
Grant Funded Case Manager
Carolina, Lily Pad Haven Inc
05.2017 - 10.2017
Coordinated services for clients to streamline access to resources.
Improved client outcomes by developing personalized care plans.
Managed client caseloads, ensuring comprehensive support for diverse needs.
Facilitated communication between clients and service providers, enhancing collaboration.
Social Worker Intern
Carolina’s HealthCare System
08.2016 - 05.2017
Assessed the needs of services and engage with clients using motivational interviewing.
Co-led monthly TSN Next Steps Group, implementing mindfulness and psychoeducational activities.
Participated in ongoing professional development opportunities to stay current with best practices within the field of social work, enhancing service delivery quality.
Education
Master of Social Work -
Winthrop University
Rock Hill, South Carolina
Bachelor of Arts - Sociology, Public Health
The University of North Carolina at Charlotte
Charlotte, North Carolina
Associate - Arts
Central Piedmont Community College
Charlotte, North Carolina
Timeline
Emergency Department Social Worker-PRN
Novant Health
11.2024 - Current
Clinical Case Manager
Atrium Health
10.2019 - Current
Contracted Outpatient Therapist
Carolina Center for Counseling and Clinical Services, Inc