Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blair Sills

San Antonio,TX

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

SACC Aid

Comal Independent School District
10.2023 - Current
  • Increased student engagement by incorporating hands-on learning activities and group projects.
  • Adapted teaching strategies to accommodate diverse learners, leading to increased academic success for all students.
  • Collaborated with colleagues on interdisciplinary units, enhancing the overall educational experience for students.
  • Led after-school tutoring sessions for struggling students, helping them improve their understanding of course material and achieve higher grades.
  • Organized extracurricular activities such as clubs or sports teams, fostering a sense of community within the school environment.
  • Maintained high expectations for all students, promoting a growth mindset and encouraging perseverance in challenging situations.
  • Continuously sought professional development opportunities in order to stay current on best practices in education and enhance teaching skills.
  • Established positive classroom culture by modeling respectful behavior and actively addressing instances of bullying or conflict among students.
  • Fostered creativity through art-infused lesson plans, inspiring students while reinforcing core concepts.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Modeled positive behavior and communication skills for students.
  • Monitored classroom to verify safe and secure environment.
  • Organized and supervised large and small group activities.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Supported students in developing self-esteem and self-confidence.
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.

Shift Supervisor

Starbucks
08.2015 - 08.2023
  • Completed opening and closing duties to facilitate business operations.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Resolved customer complaints and reported issues to senior management.
  • Collaborated with team members to improve performance and implement training updates.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Reinforced rules to promote superior employee performance.
  • Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Upheld company standards and compliance requirements for operations.

Sales Associate

Macy's
06.2006 - 08.2015
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.

Education

High School Diploma -

Sultan Senior High School
Sultan, WA
06.2005

Skills

  • Customer-Oriented
  • Schedule Management
  • Inventory Control
  • Conflict Resolution Techniques
  • Safety Understanding
  • Cash Handling Ability
  • Store Opening and Closing
  • Training and Mentoring
  • Team Collaboration
  • Professional Development
  • Time Management
  • Behavior Management
  • Organizational Skills
  • Instructional Adaptation
  • Problem Solving
  • Conflict Resolution
  • Individualized Instruction
  • Creative Thinking
  • Student Engagement
  • Small Group Instruction
  • Group Instruction

Timeline

SACC Aid

Comal Independent School District
10.2023 - Current

Shift Supervisor

Starbucks
08.2015 - 08.2023

Sales Associate

Macy's
06.2006 - 08.2015

High School Diploma -

Sultan Senior High School

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Blair Sills