Blair Wisniewski
Sacramento,CA
Summary
Sr. Office Specialist with the Sacramento County Clerk/Recorder’s Office with 3+ years of customer-service experience offering expertise combined with detail-oriented nature and excellent time-management skills. Organized and dependable with good problem-solving skills and self-directed attitude. Committed to maintaining high levels of customer service in all interactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Office Specialist
Sacramento County Clerk/Recorder
06.2021 - Current
- Record documents and process Federal and State tax liens
- Review incoming documents received for recording for acceptance or rejection and prepare rejection letters if needed
- Assist customers over the phone and over the counter regarding vital records or document recording
- Process vital record requests such as birth, death and marriage
- Knowledge of county and department policies and procedures as well as policies for vital records
- Respond to in-person and telephone requests for information from public, attorneys and other involved parties
- Process various map recordings (i.e., survey, parcel, subdivision, and boundary maps)
- Knowledge of real estate documents and title insurance
- File and review California Environmental Equality Act (CEQA) documents
- Register process servers, legal document assistants, unlawful detainer assistants and professional photocopiers.
- Compiling and sorting data produced by staff members
- Assisted in training new employees
- Supported administrative staff with accurate data entry, filing, and document management tasks.
Insurance Follow-up Rep 1
UC Davis 699
03.2019 - 06.2021
- Performed billing and coding procedures for ambulance, emergency room, inpatient and outpatient services
- Responded to correspondence from insurance companies and posted adjusted payments
- Coded, reviewed and corrected claims for complete information
- Conducted emails and phone calls regarding charges and billing discrepancies from third party payers
- Verified patient eligibility through insurance websites such as Medicare and Medicaid
- Reviewed past due invoices and minimized the number of unpaid accounts
- Completed appeals and filed submitted claims
- Entered procedure and diagnosis codes into billing software
- Research CPT codes and ICD-9 codes using various coding books, procedure manuals and online encoders
- Prepared formal history reviews regarding submitted claims and appeals
- Processed claims in accordance with certain contracts and policies to determine liability and entitlement
- Coded, reviewed and corrected claims for complete information and translated data into billing software.
Education
Some College (No Degree) - Pharmacy Technology
Consumnes River College
Sacramento, CA01.2018
Skills
- File Management
- Documentation and recordkeeping
- Time management skills
- Adaptability
- Attention to Detail
- Customer Service Skills
- Organization
- Problem-Solving
- Excellent Communication
- Teamwork and Collaboration
Certification
11806 OFFICE TECHNICIAN (GENERAL) Effective: 12/04/2023-12/04/2025
11807 OFFICE TECHNICIAN (TYPING) Effective:12/04/2023-12/04/2025
Timeline
Senior Office Specialist
Sacramento County Clerk/Recorder
06.2021 - Current
Insurance Follow-up Rep 1
UC Davis 699
03.2019 - 06.2021
Some College (No Degree) - Pharmacy Technology
Consumnes River College
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