BLAIRE BAGBY
NASHVILLE
Summary
- Excellent managerial skills including leadership, conflict resolution, scheduling, ordering, and delegation.
- Highly skilled in developing creative and strategic solutions to complex issues.
- Thrives in team settings by empowering other coworkers and inspiring synergy.
- Strong ability to multitask with a high threshold for fast-paced, widespread demand.
- Exceptional customer service skills chiefly around interacting with both empathy and confidence.
Overview
8
8
years of professional experience
Work History
F & B Manager
Embassy Suites Downtown
06.2023 - Current
- Weekly ordering for the department includes liquor orders, events, and supplies.
- Created weekly employee schedules
- Coordinated and scheduled employee meetings to teach new menu launches and to build team moral.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Sales Associate
Fresh Market at Music City Center
07.2023 - 11.2023
- Full-time employee working in the café as a barista and sales associate.
Manager
Starbucks
11.2021 - 09.2022
- Positioned and worked with team members to get orders out quickly and correctly
- Ensured all daily tasks were completed at the store, including pulling items to be ready to sell the next day
- Completed daily deposits and weekly tip outs for employees
- Handled conflict resolution among employees and assisted with solutions.
Salon Owner and Stylist
Glamor Salon
05.2016 - 04.2020
- Handled all operations of salon including marketing, scheduling, inventory, ordering
- Built large clientele and had great reputation among community
- Was recognized as having excellent customer service.
Education
License in Cosmetology -
The Salon Professional Academy
Evansville, IN10.2024
Studied Public Relations and Communications -
University of Southern Indiana
Evansville, IN05.2004
High School Diploma -
F.J. Reitz High School
Evansville, IN05.2002
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
References
Available upon request.
Front of House of the Quarter, 2023 Q2
Awarded Front of House of the Q2, Quarter, for showing a strong work ethic, great leadership skills, and team building skills.
Timeline
Sales Associate
Fresh Market at Music City Center
07.2023 - 11.2023
F & B Manager
Embassy Suites Downtown
06.2023 - Current
Manager
Starbucks
11.2021 - 09.2022
Salon Owner and Stylist
Glamor Salon
05.2016 - 04.2020
Studied Public Relations and Communications -
University of Southern Indiana
High School Diploma -
F.J. Reitz High School
License in Cosmetology -
The Salon Professional Academy
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