Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blaire Dodson

Vidalia,GA

Summary

Proven Sales Associate with a track record of exceeding sales targets by leveraging exceptional customer service and upselling skills honed at Tumi. Adept at fostering client relationships and collaborating with teams to boost store performance. Demonstrates expertise in retail operations and cash handling, contributing to significant revenue growth.

Overview

12
12
years of professional experience

Work History

Sales Associate

Brass Hangers Cleaners
08.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate

Tumi
02.2023 - 07.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Streamlined checkout process, reducing wait times and improving customer satisfaction.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Coordinated with stock team to expedite restocking of high-demand items.
  • Implemented feedback from customer surveys to enhance shopping experience.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Participated in periodic inventory counts to maintain accurate stock levels.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.

Sales Associate

Two Guys Liquor Store
05.2012 - 10.2016
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Recommended complementary purchases to customers, increasing revenue.
  • Developed strong rapport with customers and created positive impression of business.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Wrapped, boxed and weighed bakery department products.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Contributed to maintaining safety standards, minimizing risks for both staff and customers.
  • Streamlined checkout process, reducing wait times and enhancing customer satisfaction.
  • Handled multiple customer queries simultaneously, prioritizing tasks for optimal efficiency.
  • Facilitated seamless shopping experience, from greeting customers to processing sales.
  • Collaborated with team members to achieve daily sales targets and contribute to store's overall success.
  • Enhanced customer shopping experience by providing knowledgeable and prompt service.
  • Implemented effective upselling strategies, contributing to higher average transaction values.
  • Contributed to team sales goals by actively engaging with customers and understanding their needs.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Fostered positive shopping environment, quickly addressing and resolving customer issues.
  • Increased customer loyalty with exceptional service and follow-up on inquiries and complaints.
  • Managed efficient cash register operations.
  • Boosted sales during promotional events, using strong product knowledge and persuasive selling techniques.
  • Ensured product displays were attractive and engaging, leading to increased customer interest and sales.
  • Assisted in coordinating in-store events, drawing in additional foot traffic and boosting sales.
  • Assisted in inventory management, ensuring product availability and timely restocking.
  • Improved store cleanliness and organization, leading to more appealing shopping environment.
  • Supported visual merchandising standards, helping to create inviting store atmosphere.
  • Participated in regular training sessions to improve product knowledge and sales techniques.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Offered personalized recommendations, enhancing customer satisfaction and repeat business.
  • Streamlined checkout processes for greater efficiency by quickly scanning items, bagging purchases securely, applying discounts, and processing transactions accurately.
  • Supported company promotional events by setting up displays, distributing marketing materials, and engaging customers in conversations about available offers.
  • Created personalized shopping experiences for clients through attentive service during one-on-one consultations.

Education

No Degree -

South Eastern Technical College
Vidalia, GA

High School Diploma -

Toombs County High School
Lyons, GA
05.2011

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Reliable and punctual
  • Excellent people skills
  • Problem-Solving
  • Multi-tasking strength
  • Listening Skills
  • Goal-Oriented
  • Exceptional customer service
  • Relationship Building
  • Outgoing Personality
  • Cash Handling
  • Flexible Schedule
  • Verbal/written communication
  • Cash Register Operation
  • Stocking and Receiving
  • Sales expertise
  • Store Opening and Closing
  • Client Service
  • Upselling
  • Meeting deadlines
  • Retail Store Operations

Timeline

Sales Associate

Brass Hangers Cleaners
08.2023 - 08.2024

Sales Associate

Tumi
02.2023 - 07.2024

Sales Associate

Two Guys Liquor Store
05.2012 - 10.2016

No Degree -

South Eastern Technical College

High School Diploma -

Toombs County High School

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Blaire Dodson