Blaire Wood
Bakersfield,CA
Summary
I am a dependable candidate, successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet District policies and goals. I possess various hard and soft skills that are compatible with the Supervision Aide entry position.
Overview
10
10
years of professional experience
Work History
Temporary Medical Office Representative
Dignity Health Medical Group
Bakersfield , CA
12.2022 - 06.2023
- Managed daily data entry and kept clerical information accurate and up-to-date
- Provided and received information to patients through various communication channels (phone, email, in-person)
- Managed multiple calendars effectively to prevent conflicts and ensure seamless appointment scheduling
- Increased patient satisfaction through efficient resolution of inquiries
- Maintained patient and colleague privacy by handling confidential information with discretion
Authorization & Eligibility Clerk
Around the Clock Home Care
Bakersfield , CA
07.2021 - 10.2022
- Collaborated with multidisciplinary teams to ensure timely submission of documentation required for insurance approval
- Monitored expiration dates and initiated renewal processes proactively to ensure timely authorizations
- Performed meticulous quality checks to reduce errors in documentation submissions sent to insurance companies
- Implemented centralized tracking system to streamline authorization processes for pending and approved requests
Hospital Business Office Specialist II
Kern Medical
Bakersfield , CA
07.2018 - 07.2021
- Performed various hospital financial functions such as investigating denied claims, rectifying errors through reprocessing and adjustment strategies.
- Provided clerical support to company employees by copying, faxing and filing documents
- Gathered, organized and input information into digital database
- Generated reports detailing findings and recommendations
Data Entry/Billing Clerk
Hall Ambulance
Bakersfield , CA
03.2014 - 07.2018
- Successfully showcased exceptional time management abilities by consistently meeting deadlines and organizing tasks in a faced-paced, high volume work setting.
- Ensured accurate billing by verifying data and correcting any discrepancies.
- Performed billing responsibilities and logged data in company databases
Telephone Operator and Emergency Dispatch Supervisor
Ability Answering and Paging Service
Bakersfield , CA
01.2013 - 03.2014
- Managed daily operations for a team of 15-20 employees, ensuring efficient workflow and timely task completion
- Applied effective leadership skills and problem-solving techniques to maximize team efficiency and overall customer satisfaction
- Resolved conflicts among team members, fostering a productive and harmonious work environment
- Enforced rules and regulations outlined in company manual to set forth consistent expectations
Education
High School Diploma -
Highland High School
Bakersfield, CASkills
- Staff Management
- Schedule Coordination
- HIPAA Compliance
- Problem-Solving
- Task Prioritization
- Critical Thinking
- Social Perceptiveness
- Precision and Attention to Detail
- Clerical Support
- Positive Attitude
References
References available upon request.
Timeline
Temporary Medical Office Representative
Dignity Health Medical Group
12.2022 - 06.2023
Authorization & Eligibility Clerk
Around the Clock Home Care
07.2021 - 10.2022
Hospital Business Office Specialist II
Kern Medical
07.2018 - 07.2021
Data Entry/Billing Clerk
Hall Ambulance
03.2014 - 07.2018
Telephone Operator and Emergency Dispatch Supervisor
Ability Answering and Paging Service
01.2013 - 03.2014
High School Diploma -
Highland High School
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