Blaise Henry
Cherokee,AL
Summary
Dynamic and results-driven professional with extensive experience excelling in operations oversight and conflict resolution. Proven ability to enhance customer satisfaction and team performance through effective communication and mentorship. Skilled in compliance monitoring and crisis management, consistently achieving operational goals while fostering a positive work environment.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Relief Manager
Waffle House
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Manager
North Alabama Ink
01.2025 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Distribution Associate
Prysmian Group
05.2023 - 03.2025
- Boosted customer satisfaction by ensuring timely and accurate order fulfillment and delivery.
- Received loads, checked merchandise and tagged with warehouse IDs.
- Facilitated cross-training initiatives within the distribution center team to promote flexibility, adaptability, and enhanced skill sets among staff members.
- Minimized product damage or loss through careful handling, appropriate packaging techniques, and adherence to storage guidelines.
- Streamlined loading process for outbound shipments while adhering to weight restrictions and load balance specifications set forth by carriers or regulatory agencies.
- Inspected merchandise for damage and discrepancies with documentation.
- Prepared boxes, pallets and crates for outgoing shipments.
- Prioritized and rearranged tasks to meet changing demands.
- Documented inventory movements in WMS using handheld scanners.
- Maximized workforce productivity through effective communication of daily goals, priorities alignment, and performance feedback discussions among team members.
- Optimized space utilization within the warehouse through strategic organization of products and materials.
- Collaborated with transportation providers to resolve shipping issues, resulting in improved on-time delivery rates.
- Collaborated with team members to meet daily production goals and deadlines.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Plastic Injection Molding Machine Operator
Onin Staffing
11.2022 - 03.2023
- Maintained high product quality with thorough inspections and routine maintenance of injection molding machines.
- Consistently met or exceeded production targets by efficiently operating plastic injection molding machines according to established procedures.
- Adapted quickly to new technologies introduced into the workplace, demonstrating proficiency in utilizing these tools for enhanced job performance.
- Minimized defects in finished products through close attention to detail during the molding process and prompt identification of potential issues.
- Ensured timely completion of projects by effectively managing deadlines and prioritizing tasks accordingly.
- Contributed to a safe work environment by strictly adhering to safety protocols and procedures within the workstation area.
- Maintained accurate records of machine settings, production data, and quality reports for future reference and analysis.
- Achieved consistent output, performing regular calibration and fine-tuning of machine settings.
Auto Brazer
Shoals Tubular
07.2022 - 11.2022
- Welded in flat, horizontal, vertical, and overhead positions.
- Inspected welds and checked critical measurements to meet specifications.
- Bolted, clamped and tack-welded parts to secure components prior to welding.
- Fabricated shop parts directly from blueprints.
- Examined structure and texture of parts to detect imperfections.
- Set up and operated shielded metal arc and gas metal arc welding equipment.
- Detected faulty operation of equipment and defective materials and promptly resolved issues.
- Salvaged and rebuilt parts to achieve cost savings and reduce waste.
- Operated robotic cells machinery.
Education
Bachelor Of Business Administration And Management - Accounting
Southern New Hampshire University
Hooksett, NHGED - General Studies
Shoals Community College
Muscle Shoals, AL08.2018
Skills
- Troubleshooting issues
- Lesson planning
- Payment processing
- Staff supervision
- Paperwork processinf
- Operations oversight
- Shift management
- Compliance
- Deposit preparation
- Positive attitude
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Computer skills
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Problem resolution
- Task prioritization
- Self motivation
- Analytical thinking
- Interpersonal skills
- Operations management
- Good judgment
- Task delegation
- Quality control
- Documentation and reporting
- MS office
- Adaptability
Certification
Forklift operator certification
Timeline
Manager
North Alabama Ink
01.2025 - Current
Distribution Associate
Prysmian Group
05.2023 - 03.2025
Plastic Injection Molding Machine Operator
Onin Staffing
11.2022 - 03.2023
Auto Brazer
Shoals Tubular
07.2022 - 11.2022
Relief Manager
Waffle House
Bachelor Of Business Administration And Management - Accounting
Southern New Hampshire University
GED - General Studies
Shoals Community College
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