Blaise Mukadi

My job description was as follows .

**Greeting and Seating:**

- Warmly greet customers as they enter the restaurant.

- Escort guests to their designated tables and provide menus.

- Ensure guests are comfortably seated and inform them of any daily specials or promotions.

**Taking Orders:**

- Accurately take food and beverage orders from customers.

- Offer recommendations and answer any questions about the menu.

- Confirm special dietary needs or preferences and communicate them to the kitchen staff.

**Serving Food and Beverages:**

- Deliver food and drinks to the table promptly and efficiently.

- Ensure that all orders are correct and meet customer expectations.

- Check on guests periodically to ensure their dining experience is satisfactory.

**Handling Payments:**

- Present the bill and process payments accurately.

- Provide change or process credit card transactions using the restaurant's payment system.

- Thank customers for their visit and invite them to return.

**Maintaining Cleanliness:**

- Keep the dining area clean and organized, including clearing and resetting tables.

- Ensure that tableware and utensils are clean and properly arranged.

- Assist with any spills or accidents promptly and courteously.

**Resolving Issues:**

- Address any customer complaints or concerns with a positive and professional attitude.

- Escalate issues to management if necessary, ensuring customer satisfaction.

- Take feedback seriously and strive to improve the overall dining experience.

**Team Collaboration:**

- Work collaboratively with other waitstaff, kitchen staff, and management.

- Communicate effectively to ensure smooth restaurant operations.

- Assist fellow team members during busy periods to maintain high service standards.

**Product Knowledge:**

- Stay informed about the menu, including any changes or new items.

- Learn about ingredients, preparation methods, and potential allergens.

- Share knowledge with customers to enhance their dining experience.

**Professionalism:**

- Maintain a neat and presentable appearance in accordance with the restaurant's dress code.

- Display a positive and friendly demeanor at all times.

• Maintained clean and organized dining areas for optimal guest experience.
• Cultivated warm relationships with regular customers.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Answered customers' questions, recommended items, and recorded order information.
• Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
• Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
• Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
• Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
• Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
• Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
• Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
• Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
• Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
• Assisted in training new waitstaff members, contributing to a cohesive team environment.
• Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
• Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
• Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
• Adhered to company guidelines and safety protocols for proper food handling and presentation.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Communicated with kitchen staff to enable accurate food preparation.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Processed orders and sent to kitchen employees for preparation.
• Inspected dishes and utensils for cleanliness.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Checked guests' identification before serving alcoholic beverages.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Increased sales significantly by upselling higher-end products to customers.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

• Prepared high-quality seafood, rice and ingredients for sushi.
• Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
• Established strong working relationships with colleagues through clear communication, teamwork, and mutual respect.
• Maintained well-organized mise en place to keep work consistent.
• Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
• Maximized guest satisfaction with timely order completion during peak hours without compromising quality or presentation.
• Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
• Enhanced customer satisfaction by crafting visually appealing and delicious sushi rolls with precision and attention to detail.
• Managed inventory effectively, reducing waste while ensuring the consistent availability of necessary ingredients for daily operations.
• Trained kitchen staff to perform various preparation tasks under pressure.
• Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
• Supported front-of-house staff during busy periods by efficiently executing orders according to guest specifications.
• Placed orders to restock items before supplies ran out.
• Educated guests on different types of fish and shellfish to aid decision-making on sushi orders.
• Collaborated with management to create seasonal menu options based on market availability and emerging culinary trends.
• Supported restaurant growth by developing innovative new sushi roll recipes that garnered positive reviews from patrons.
• Demonstrated versatility in the kitchen by preparing various Japanese cuisine dishes beyond sushi, such as sashimi, ramen, and tempura.
• Maintained high-quality standards for ingredients by sourcing fresh, sustainable seafood from local suppliers.
• Streamlined kitchen operations through the implementation of effective time management and organizational strategies.
• Participated in staff meetings proactively contributing ideas for continuous improvement of both service quality and overall atmosphere.
• Encouraged positive work culture by fostering a supportive environment where employees felt empowered to learn and grow in their roles.
• Ensured a memorable dining experience for guests through anticipating needs, providing recommendations, and addressing any concerns with professionalism.
• Fostered collaborative kitchen environment, training new chefs in art of sushi making.
• Maintained high standards of food safety and hygiene, leading to consistently high health inspection scores.
• Developed efficient inventory management practices, minimizing stockouts and excess.
• Enhanced dining experience by meticulously preparing traditional and innovative sushi dishes.
• Ensured seamless back-of-house operations, coordinating with front-of-house team for timely service.
• Increased customer satisfaction, attentively accommodating dietary restrictions and preferences.
• Led sushi-making workshops for guests, adding interactive dimension to dining experience.
• Adapted quickly to shifting business needs during peak times, ensuring smooth kitchen operations.
• Enhanced team morale and productivity by fostering supportive and educational kitchen atmosphere.
• Crafted seasonal menus to capitalize on fresh ingredients, boosting guest interest and repeat business.
• Mastered traditional Japanese techniques and fused them with local flavors, creating unique dining experience.
• Streamlined kitchen operations with efficient mise en place, reducing meal preparation times.
• Implemented waste reduction strategies, significantly lowering food costs without compromising quality.
• Achieved high levels of customer loyalty, with many patrons returning for personalized service and culinary consistency.
• Monitored food production to verify quality and consistency.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
• Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
• Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
• Developed close relationships with suppliers to source best ingredients.
• Developed new recipes and flavor combinations to enhance customer dining experience.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Kept bar presentable and well-stocked to meet customer needs.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Obtained cash bank and stocked service bar to prepare for operation.
• Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
• Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
• Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
• Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
• Completed requisitions to maintain required stock par levels.
• Developed creative bar menus and drink recipes by researching emerging industry trends.
• Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
• Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
• Created attractive bar displays by strategically arranging bottles and glasses.
• Helped management plan and serve bar menu exceeding customer expectations.
• Prepared garnishes by evenly slicing and pitting fruits.
• Tracked bar stock levels and promptly replenished low materials to prevent shortages.
• Mixed unique and interesting cocktails for customers, including bar specials.
• Prepared custom drink orders by accurately measuring and mixing house ingredients.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
• Assisted with inventorying beverage stock and bar supplies.
• Upheld strict regulations for safe alcohol service and food safety.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Maintained impeccably clean, attractive and well-stocked bar area.
• Verified drinking age requirements of customers by carefully reviewing photo identification.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
• Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
• Boosted beverage sales, designing and promoting range of signature cocktails.
• Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
• Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
• Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
• Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.

• Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
• Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
• Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
• Provided excellent customer service when interacting with clients, fostering positive relationships.
• Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
• Ensured cleanliness of work areas, contributing to a well-maintained office environment.
• Monitored supplies of key inventory items.
• Ran errands for various employees throughout company.
• Provided excellent customer service while meeting challenging time goals.
• Maintained a professional demeanor while interacting with colleagues and clients during deliveries.
• Reduced delivery times by efficiently navigating routes and prioritizing tasks based on urgency.
• Conducted routine office errands, allowing other employees to focus on their primary responsibilities.
• Answered customer questions about food and beverage items and assisted with menu selections.
• Delivered exceptional guest experiences through attentive service and quick response to issues.
• Provided attentive service and proactively assessed guest needs.
• Addressed customer complaints and inquiries to verify satisfaction.
• Assisted with bussing tables and cleaning up spills.
• Assisted wait staff with timely food delivery and guest requests.
• Monitored food and beverage supplies, assisting with restocking when needed.
• Assisted customers with carry-out service.
• Operated dishwashers and other kitchen equipment according to safety guidelines.
• Established rapport with customers by providing friendly and attentive service.
• Monitored dining room inventory and replenished as necessary.
• Processed payments for orders and provided customers with change.
• Collaborated with other dining room and bar staff to facilitate efficient service.
• Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
• Arranged tables and chairs for special occasions and events.
• Set up advertising signs and displays on shelves, counters and tables.
• Offered product samples, answered questions and helped customers find items.
• Greeted customers and provided menus upon arrival to dining room.
• Monitored dining room and bar areas for signs of overcrowding.
• Engaged in suggestive selling and other sales techniques.

• Drove safely and obeyed traffic laws to avoid accidents and injuries.
• Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
• Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
• Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
• Arrived on time to customer appointments.
• Increased customer loyalty with excellent communication skills and a professional demeanor.
• Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
• Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
• Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
• Upheld high standards of cleanliness, sanitation, and service.
• Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
• Developed strong relationships with repeat clientele through consistent quality service.
• Adhered to all state regulations regarding licensing, insurance, and maintenance requirements for taxi drivers.
• Maintained log of daily trips to keep accurate records of fares and destinations.
• Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
• Increased job efficiency through effective time management skills that allowed for prompt pick-ups even during peak hours.
• Handled challenging situations calmly, resolving disputes professionally and effectively.
• Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
• Provided accurate fare quotes and collected payments efficiently, ensuring smooth transactions for customers.
• Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
• Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
• Demonstrated adaptability to changing circumstances such as weather conditions or unexpected route changes due to construction work.
• Managed teams of drivers, shift schedules and reservation calendars.
• Utilized downtime between fares productively by reviewing maps or researching potential shortcuts in order to improve overall route knowledge.
• Streamlined dispatch communications by using an organized system for logging call information and updating statuses promptly.
• Operated party vehicles, buses and town cars.
• Stayed up-to-date on local events and attractions to provide knowledgeable recommendations for tourists or new residents.
• Hired new drivers, maintained performance and managed customer service.
• Accepted payments and provided receipts for fares to keep accurate records of transactions.
• Demonstrated adaptability by covering varied shifts, including nights and weekends, to meet company needs.
• Fostered positive working environment by supporting fellow drivers with route planning.
• Monitored vehicle performance, addressing minor repairs to avoid service disruptions.
• Leveraged local knowledge to recommend destinations and attractions to tourists.
• Strengthened company reputation with consistent positive feedback from passengers.
• Ensured safety, conducted vehicle maintenance checks before and after shifts.
• Enhanced passenger satisfaction by providing timely and courteous service.
• Contributed to team meetings with suggestions for service improvements.
• Improved fuel efficiency by adopting eco-friendly driving practices.
• Maintained clean and comfortable vehicle for optimal passenger experience.
• Developed loyal customer base by offering personalized service and attention to detail.
• Enhanced communication skills through daily interaction with people from diverse backgrounds.
• Managed stressful situations calmly, resolving any passenger concerns with professionalism.
• Increased repeat customers with friendly conversation and local knowledge.
• Utilized advanced navigation tools to find best routes, reducing travel time.
• Kept accurate records of travel logs and expenses, ensuring transparency and accountability.
• Navigated efficiently through traffic and adverse weather conditions, ensuring timely arrivals.
• Adapted quickly to changing road conditions and rerouted to maintain schedule.
• Assisted passengers with luggage and mobility needs, enhancing service quality.
• Followed road rules to protect passengers and prevent accidents.
• Helped passengers with questions or area information such as points of interest and entertainment options.
• Offered above-and-beyond service to every rider to encourage repeat business.
• Handled upkeep for taxi, added fuels, cleaned exterior, and sprayed out interior.
• Managed preventive maintenance on vehicle to maintain optimal condition.
• Frequented high-volume areas such as airports and bars to pick up spontaneous fares.
• Controlled operation of taximeter to accurately track distances and fares.
• Obtained fares from passengers, issued change and secured cash from theft.
• Communicated frequently with dispatch to obtain new pickup information and share delays or other important details.
• Used mobile application to connect with customers, track distances and report locations.

• Drove safely and obeyed traffic laws to avoid accidents and injuries.
• Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
• Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
• Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
• Arrived on time to customer appointments.
• Increased customer loyalty with excellent communication skills and a professional demeanor.
• Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
• Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
• Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
• Upheld high standards of cleanliness, sanitation, and service.
• Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
• Developed strong relationships with repeat clientele through consistent quality service.
• Adhered to all state regulations regarding licensing, insurance, and maintenance requirements for taxi drivers.
• Maintained log of daily trips to keep accurate records of fares and destinations.
• Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
• Increased job efficiency through effective time management skills that allowed for prompt pick-ups even during peak hours.
• Handled challenging situations calmly, resolving disputes professionally and effectively.
• Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
• Provided accurate fare quotes and collected payments efficiently, ensuring smooth transactions for customers.
• Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
• Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
• Demonstrated adaptability to changing circumstances such as weather conditions or unexpected route changes due to construction work.
• Managed teams of drivers, shift schedules and reservation calendars.
• Utilized downtime between fares productively by reviewing maps or researching potential shortcuts in order to improve overall route knowledge.
• Streamlined dispatch communications by using an organized system for logging call information and updating statuses promptly.
• Operated party vehicles, buses and town cars.
• Stayed up-to-date on local events and attractions to provide knowledgeable recommendations for tourists or new residents.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Managed customer inquiries and complaints in polite and professional manner.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Verified accuracy of all deliveries against order forms.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Expedited deliveries to meet customer deadlines and requirements.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
• Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
• Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
• Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
• Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
• Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
• Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
• Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
• Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
• Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
• Achieved record of zero accidents through adherence to traffic laws and safety protocols.
• Supported positive customer experience by resolving delivery issues promptly and effectively.
• Strengthened company reputation through polite and friendly interactions with customers during deliveries.
• Maintained clean and safe vehicle, contributing to positive image of company.
• Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
• Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
• Enhanced customer trust by providing courteous and professional service during deliveries.
• Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
• Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
• Improved delivery accuracy by diligently checking orders before departure.
• Enhanced team knowledge by sharing best practices for navigation and time management.
• Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
• Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
• Fostered strong relationships with customers, leading to increased loyalty and repeat business.
• Contributed to environmental sustainability by following eco-friendly driving practices.
• Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
• Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Successfully avoided time delivery delays by carefully planning best routes.
• Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
• Drove truck in urban and rural areas to expertly make high volume of deliveries.
• Loaded and unloaded various delivery vehicles with correct order and balancing.
• Fostered positive working relationships with regular customers.
• Minimized company liability and risks to loads by obeying traffic laws.
• Inspected load security and checked for damages.
• Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
• Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
• Kept detailed records of deliveries and money received from customers.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Protected people and equipment from hazardous materials by using correct procedures.
• Identified mechanical issues, completed basic repairs and reported serious concerns to management.
• Operated light trucks to deliver loads as far as Number miles from home location.
• Filled out load paperwork and DOT-mandated log books.
• Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.

• Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
• Drove safely and obeyed traffic laws to avoid accidents and injuries.
• Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
• Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
• Arrived on time to customer appointments.
• Increased customer loyalty with excellent communication skills and a professional demeanor.
• Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
• Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
• Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
• Upheld high standards of cleanliness, sanitation, and service.
• Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
• Developed strong relationships with repeat clientele through consistent quality service.
• Adhered to all state regulations regarding licensing, insurance, and maintenance requirements for taxi drivers.
• Maintained log of daily trips to keep accurate records of fares and destinations.
• Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
• Increased job efficiency through effective time management skills that allowed for prompt pick-ups even during peak hours.
• Handled challenging situations calmly, resolving disputes professionally and effectively.
• Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
• Provided accurate fare quotes and collected payments efficiently, ensuring smooth transactions for customers.
• Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
• Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
• Demonstrated adaptability to changing circumstances such as weather conditions or unexpected route changes due to construction work.
• Managed teams of drivers, shift schedules and reservation calendars.
• Utilized downtime between fares productively by reviewing maps or researching potential shortcuts in order to improve overall route knowledge.
• Streamlined dispatch communications by using an organized system for logging call information and updating statuses promptly.
• Operated party vehicles, buses and town cars.
• Stayed up-to-date on local events and attractions to provide knowledgeable recommendations for tourists or new residents.
• Accepted payments and provided receipts for fares to keep accurate records of transactions.
• Demonstrated adaptability by covering varied shifts, including nights and weekends, to meet company needs.
• Monitored vehicle performance, addressing minor repairs to avoid service disruptions.
• Leveraged local knowledge to recommend destinations and attractions to tourists.
• Strengthened company reputation with consistent positive feedback from passengers.
• Developed loyal customer base by offering personalized service and attention to detail.
• Improved fuel efficiency by adopting eco-friendly driving practices.
• Maintained clean and comfortable vehicle for optimal passenger experience.
• Contributed to team meetings with suggestions for service improvements.
• Enhanced passenger satisfaction by providing timely and courteous service.
• Ensured safety, conducted vehicle maintenance checks before and after shifts.
• Enhanced communication skills through daily interaction with people from diverse backgrounds.
• Managed stressful situations calmly, resolving any passenger concerns with professionalism.
• Increased repeat customers with friendly conversation and local knowledge.
• Utilized advanced navigation tools to find best routes, reducing travel time.
• Kept accurate records of travel logs and expenses, ensuring transparency and accountability.
• Navigated efficiently through traffic and adverse weather conditions, ensuring timely arrivals.
• Adapted quickly to changing road conditions and rerouted to maintain schedule.
• Assisted passengers with luggage and mobility needs, enhancing service quality.
• Followed road rules to protect passengers and prevent accidents.
• Helped passengers with questions or area information such as points of interest and entertainment options.
• Offered above-and-beyond service to every rider to encourage repeat business.
• Handled upkeep for taxi, added fuels, cleaned exterior, and sprayed out interior.
• Managed preventive maintenance on vehicle to maintain optimal condition.
• Frequented high-volume areas such as airports and bars to pick up spontaneous fares.
• Obtained fares from passengers, issued change and secured cash from theft.
• Communicated frequently with dispatch to obtain new pickup information and share delays or other important details.
• Used mobile application to connect with customers, track distances and report locations.

• Worked to build relationships with customers and built potential for additional sales.
• Developed relationships with clients for increased loyalty and repeat business.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Provided exceptional customer service, resulting in numerous positive reviews and referrals.
• Expanded customer base through targeted prospecting and networking efforts.
• Negotiated contracts skillfully, securing favorable terms for both company and client.
• Enhanced product knowledge by attending training sessions and staying current with industry trends.
• Implemented effective sales strategies to maximize revenue generation.
• Exceeded monthly targets by diligently following up on leads and closing deals promptly.
• Coached new hires on sales techniques, contributing to their development as successful team members.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Informed customers of promotions to increase sales productivity and volume.
• Set and achieved company defined sales goals.
• Built relationships with customers and community to promote long term business growth.
• Negotiated prices, terms of sales and service agreements.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Maintained current knowledge of evolving changes in marketplace.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Achieved or exceeded company-defined sales quotas.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
• Contributed to event marketing, sales and brand promotion.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Met existing customers to review current services and expand sales opportunities.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Stayed current on company offerings and industry trends.
• Developed, maintained and utilized diverse client base.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Contributed to team objectives in fast-paced environment.
• Presented professional image consistent with company's brand values.
• Attended monthly sales meetings and quarterly sales trainings.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Trained new employees on customer service, money handling and organizing strategies.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Recorded accurate and efficient records in customer database.
• Built diverse and consistent sales portfolio.
• Consulted with businesses to supply accurate product and service information.
• Kept detailed records of daily activities through online customer database.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Generated advertising brochure for vendor use.

• Supported head chef in menu development, resulting in increased positive customer feedback.
• Collaborated closely with the sous chef on plating designs that showcased each dish''s unique flavor profile while adhering to restaurant branding guidelines.
• Upheld high-quality presentation standards for each dish served, contributing to a consistently memorable dining experience for guests.
• Enhanced guest satisfaction by creating visually appealing and delicious dishes according to established recipes.
• Demonstrated adaptability by quickly adjusting to changes in menu items or preparation methods as needed based on ingredient availability or seasonal trends.
• Efficiently managed multiple orders simultaneously under pressure during peak hours without sacrificing quality or presentation standards.
• Expedited food preparation for large events, ensuring timely service and satisfied guests.
• Assisted with training new hires, fostering a supportive team atmosphere and improving overall kitchen efficiency.
• Contributed to the development of innovative daily specials, attracting repeat customers and generating positive word-of-mouth advertising.
• Participated in catering events off-site, delivering exceptional service to clients at various venues.
• Performed routine equipment maintenance tasks, extending the lifespan of essential kitchen tools and appliances.
• Streamlined kitchen operations by maintaining a clean, organized, and efficient work environment.
• Reduced food waste through careful inventory management and creative use of ingredients.
• Implemented proper food handling techniques, maintaining strict adherence to safety standards and regulations.
• Prepared customized meal options for guests with dietary restrictions or allergies, providing an inclusive dining experience for all patrons.
• Assisted in developing seasonal menu changes, incorporating fresh ingredients and creative flavor combinations to keep guests excited about the culinary offerings.
• Collaborated with other culinary staff to maintain consistent quality across all menu offerings.
• Received recognition from management for dedication to continuous improvement in culinary skills through ongoing professional development opportunities.
• Maintained open communication with front-of-house staff regarding special requests or modifications from guests, ensuring accurate order fulfillment every time.
• Participated in weekly inventory checks and ordering processes, ensuring the availability of necessary ingredients for daily operations.
• Monitored food intake and evaluated nutritional status to identify areas of concern and respond promptly.
• Assisted patients clients with mean plan development, addressing individualized dietary requirements.
• Maintained food and sanitation standards to prevent food-borne illness and promote health.
• Provided support to individuals with special dietary need to meet unique nutritional requirements.
• Assisted with preparation and serving of food in line with established nutrition guidelines.
• Developed nutrition plans addressing individual patient diabetes and food allergies.
• Developed nutrition-related policies and procedures to facilitate compliance with regulatory standards.

• Oversaw grill, stove, and oven, and cleaned equipment after every shift.
• Checked freezer and refrigerator prior to each shift to verify correct temperatures.
• Maintained well-organized mise en place to keep work consistent.
• Placed orders to restock items before supplies ran out.
• Handled and stored food to eliminate illness and prevent cross-contamination.
• Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
• Optimized food preparation processes, implementing time-saving techniques without compromising quality.
• Trained kitchen staff to perform various preparation tasks under pressure.
• Reduced food waste with strategic menu planning and inventory control techniques.
• Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
• Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.

• Oversaw grill, stove, and oven, and cleaned equipment after every shift.
• Checked freezer and refrigerator prior to each shift to verify correct temperatures.
• Maintained well-organized mise en place to keep work consistent.
• Placed orders to restock items before supplies ran out.
• Handled and stored food to eliminate illness and prevent cross-contamination.
• Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
• Optimized food preparation processes, implementing time-saving techniques without compromising quality.
• Trained kitchen staff to perform various preparation tasks under pressure.
• Reduced food waste with strategic menu planning and inventory control techniques.
• Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
• Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.

My job description was as follows.

**Greeting and Seating:**

- Warmly greet customers as they enter the restaurant.

- Escort guests to their designated tables and provide menus.

- Ensure guests are comfortably seated and inform them of any daily specials or promotions.

**Taking Orders:**

- Accurately take food and beverage orders from customers.

- Offer recommendations and answer any questions about the menu.

- Confirm special dietary needs or preferences and communicate them to the kitchen staff.

**Serving Food and Beverages:**

- Deliver food and drinks to the table promptly and efficiently.

- Ensure that all orders are correct and meet customer expectations.

- Check on guests periodically to ensure their dining experience is satisfactory.

**Handling Payments:**

- Present the bill and process payments accurately.

- Provide change or process credit card transactions using the restaurant's payment system.

- Thank customers for their visit and invite them to return.

**Maintaining Cleanliness:**

- Keep the dining area clean and organized, including clearing and resetting tables.

- Ensure that tableware and utensils are clean and properly arranged.

- Assist with any spills or accidents promptly and courteously.

**Resolving Issues:**

- Address any customer complaints or concerns with a positive and professional attitude.

- Escalate issues to management if necessary, ensuring customer satisfaction.

- Take feedback seriously and strive to improve the overall dining experience.

**Team Collaboration:**

- Work collaboratively with other waitstaff, kitchen staff, and management.

- Communicate effectively to ensure smooth restaurant operations.

- Assist fellow team members during busy periods to maintain high service standards.

**Product Knowledge:**

- Stay informed about the menu, including any changes or new items.

- Learn about ingredients, preparation methods, and potential allergens.

- Share knowledge with customers to enhance their dining experience.

**Professionalism:**

- Maintain a neat and presentable appearance in accordance with the restaurant's dress code.

- Display a positive and friendly demeanor at all times.