Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blaiz Berndt

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

12
12
years of professional experience

Work History

Appliance Sales Specialist

Young's Appliance
02.2025 - 03.2025
  • Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
  • Relayed information regarding current store promotions, sales and special events to customers.
  • Learned and retained vendor and model numbers and adapted as models and specifics changed frequently.
  • Aided customers in locating and purchasing merchandise in store and on website to achieve sales goals.
  • Ascertained displayed merchandise reflected high standards of showroom readiness, operated as intended during demonstrations and remained up-to-date, accurately mirroring manufacturer's current product offering.
  • Explained benefits and features of warranty programs, resulting in consistent add-on sales
  • Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
  • Maintained product knowledge to assist and educate customers on options available.
  • Used in-store system to locate inventory and place special orders for customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Prioritized helping customers over completing other routine tasks in store.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Customer Service Representative

Speedy Blaze
01.2025 - 02.2025
  • Responded to customer requests for products, services, and company information.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Responded proactively and positively to rapid change.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Carpenter

Males Construction
01.2020 - 01.2025
  • Measured materials to determine sizes and quantity required for construction project.
  • Assisted in training new carpenters to demonstrate techniques, apply best practices and comply with protocols and regulations.
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Discarded debris and disposed waste to maintain cleanliness and quality standards.
  • Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
  • Cut and shaped materials to meet outlined measurements.
  • Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
  • Specialized in foundations, framing and finish carpentry.
  • Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
  • Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
  • Followed protocols and stayed organized to provide personal and teammate safety.

Carpenter

Schleben Builders
01.2013 - 01.2020
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Planned projects by identifying necessary equipment, tools, and required assistance.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
  • Measured, drilled and sawed materials to perform successful home improvements.
  • Collaborated with other construction workers to coordinate projects and streamline process.
  • Shaped or cut materials to specified measurements using hand tools, machines and power saws.
  • Managed inventory of tools, supplies and equipment.

Education

High School Diploma -

Alpena Highschool
Alpena, MI
06-2015

Skills

  • Inventory oversight
  • Sales strategy development
  • Sales assistance
  • Display maintenance
  • Goal oriented
  • Proficient in Microsoft, Excel
  • Deal closing
  • Customer needs assessment

Timeline

Appliance Sales Specialist

Young's Appliance
02.2025 - 03.2025

Customer Service Representative

Speedy Blaze
01.2025 - 02.2025

Carpenter

Males Construction
01.2020 - 01.2025

Carpenter

Schleben Builders
01.2013 - 01.2020

High School Diploma -

Alpena Highschool

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