Blake Agee
Summary
Experienced rehabilitation professional with a proven track record of driving impactful results. Skilled in individualized counseling, case management, and client advocacy, with a strong focus on team collaboration and adaptability to ensure dependable support and successful outcomes. Known for empathy, strong communication, and problem-solving abilities that contribute to a positive impact on clients' lives.
Overview
13
13
years of professional experience
Work History
Vocational Rehabilitation Counselor
Texas Workforce Commission
08.2024 - Current
- Assisted individuals with disabilities in identifying vocational goals and developing actionable plans.
- Provided support in case management and coordinated resources for customer services.
- Conducted interviews and assessments to evaluate client skills, interests, and barriers to employment.
- Maintained accurate records of client progress and documentation in case management systems.
- Developed strong rapport with customers by demonstrating empathy and understanding of their unique challenges.
- Conducted labor market research to better inform customers of potential career opportunities.
- Managed caseload efficiently while adhering to ethical guidelines and maintaining high-quality service standards.
- Coordinated with community resources to provide additional support services that complemented vocational goals.
Manager
Office of Acquired Brain Injury
09.2021 - 04.2024
- Coordinated team activities to ensure efficient operations and meet office objectives to provide education and support to the brain injury community in Texas.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Implemented process improvements to streamline workflow and enhance productivity.
- Delivered engaging presentations to diverse audiences, enhancing knowledge retention and understanding of complex topics.
- Collaborated with cross-functional teams to develop presentation materials that aligned with organizational goals and objectives.
- Coordinated logistics for online conferences, ensuring smooth execution from planning through completion.
- Implemented feedback systems post-events, driving continuous improvement in future planning processes.
- Researched industry trends to propose innovative ideas and enhancements for upcoming conferences.
- Analyzed proposed legislation for impacts, providing actionable insights to support decision-making processes.
- Conducted comprehensive research on regulatory changes affecting organizational operations and compliance.
Brain Injury Program Liaison
Office of Acquired Brain Injury
02.2021 - 09.2021
- Developed training materials for stakeholders to improve understanding of acquired brain injury resources.
- Facilitated information sessions to educate community members on available support programs and services.
- Collaborated with external organizations to establish partnerships that expanded service reach and impact.
- Analyzed program data to identify trends, informing strategic decisions for resource allocation and outreach efforts.
- Provided ongoing support to clients, ensuring access to necessary services and facilitating care coordination.
- Provided logistical support to facilitate the Texas Brain Injury Advisory Council to ensure their activities remained within regulations and met all deadlines.
Program Manager
NeuroRestorative
12.2017 - 01.2021
- Led cross-functional teams to execute program initiatives and achieve strategic objectives.
- Developed project plans and timelines, ensuring alignment with organizational goals.
- Implemented process improvements that enhanced operational efficiency across programs.
- Coordinated resource allocation and managed budgets for multiple projects simultaneously.
- Analyzed program performance metrics to identify areas for improvement and optimization.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Clinical Manager
NeuroRestorative
08.2015 - 12.2017
- Led interdisciplinary teams to develop and implement patient-centered treatment plans.
- Evaluated clinical protocols and introduced enhancements to improve service delivery.
- Mentored staff in best practices for patient care and crisis management techniques.
- Collaborated with external stakeholders to ensure compliance with regulatory requirements.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Enhanced staff performance through regular training, mentoring, and professional development opportunities.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Contributed to successful accreditation reviews with thorough preparation efforts focused on documentation completeness.
- Handled job duties for staff members which were unavailable or out of office.
Counselor
NeuroRestorative
04.2012 - 08.2015
- Developed individualized treatment plans based on client assessments and needs.
- Facilitated therapeutic group sessions to promote insight into the impacts of brain injuries, social skills, and emotional well-being.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Implemented evidence-based interventions to enhance client recovery outcomes.
- Monitored client progress through regular evaluations and adjusted strategies accordingly.
- Advocated for client rights and access to community resources for ongoing support.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and self sufficiency.
Education
Master of Science - Clinical Psychology
University of Texas At Tyler
Tyler, TXBachelor of Science - Psychology
St. Edward's University
Austin, TXSkills
- Disability knowledge
- Proficient in managing caseloads
- Clear and concise documentation abilities
- Client advocacy
- Neuropsychological evaluation expertise
- Resource identification
- Individualized planning
- Strategic decision-making
- Complex Problem-solving
- Instructional presentations
- Workforce management
- Stakeholder management
Timeline
Vocational Rehabilitation Counselor
Texas Workforce Commission
08.2024 - Current
Manager
Office of Acquired Brain Injury
09.2021 - 04.2024
Brain Injury Program Liaison
Office of Acquired Brain Injury
02.2021 - 09.2021
Program Manager
NeuroRestorative
12.2017 - 01.2021
Clinical Manager
NeuroRestorative
08.2015 - 12.2017
Counselor
NeuroRestorative
04.2012 - 08.2015
Master of Science - Clinical Psychology
University of Texas At Tyler
Bachelor of Science - Psychology
St. Edward's University
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