Blake Ament
Tempe,USA
Summary
Well-qualified Front End Supervisor proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
20
20
years of professional experience
Work History
logistics coordinator
Amazon AZA3 Corporate Office
- Oversee operations of Fulfillment Center, planning for volume and headcounts by dept, meetings, excel and email updates hourly, problem solving, multi tasking quick thinker for timely solutions
Pick/Count/Ambassador/tote runner/ water spider/pod transfers/PG (Process Guide)
Amazon AUS3 Fulfillment Center
- Pick items from pods as they arrive accurately and quickly.
- Picked 4k items
- Taught pick and count classes
- Supervise and monitor AA's and their stats throughout day, maintain headcount, respond to safety andons, deliver coachings through HRR's and GCA's, Staffing floors, maintain a fun and safe work environment that encourages growth and success for all!
Deli/Rotisserie?Front End Supervisor SIT Graduate
Costco
Tempe, AZ
07.2025 - Current
- Supervised front-end operations, ensuring efficient customer service and smooth checkout processes.
- Trained staff on POS systems, enhancing transaction accuracy and speed.
- Monitored inventory levels, coordinating with management to optimize stock availability.
- Resolved customer inquiries and complaints, improving overall satisfaction ratings.
- Conducted performance evaluations for team members, fostering professional development and accountability.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in 10 checkout stations to verify adequate cash supply.
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
Line Cook
Brinker International Corp. / Chili's Grill & Bar Restaurant
Waco, TX
06.2020 - Current
- Cook and plate all menu items, maintain a clean, safe, and stocked restaurant.
Delivery Driver/Shop help/Truck Shipment processor
The Door Shop
Lake Havasu City, AZ
03.2018 - Current
- Help build doors, Process and put away shipments of mouldings, casing, jambs, and doors, organize shop, deliver heavy products to new builds and remodels, pick up excess un needed product from projects after completion for credit.
Delivery Driver/Manager
Pizza Hut - RMC
Waco, TX
01.2021 - 06.2021
- Provide exceptional Customer service, deliver orders to customers, multi task, answer phones, order entry, inventory, safe and money accountability, bank deposits, supervise associates, maintain a clean, fun, happy, healthy, and safe work environment for all.
Front end/overnight frozen dept manager
Albertsons
Lake Havasu City, AZ
10.2017 - 02.2018
- Manage employees, safe and money management, western unions, till counting, operate/override register, lunch and break delegation, task delegation, maintain a clean and friendly work environment, customer service, process overnight shipments for frozen department as well as grocery departments on occasion, dairy supervisor fill in, bakery dept help, deli department help, employee of the month my first month there
Gas Station Manager
Max Texaco
Lake Havasu City, AZ
08.2016 - 10.2017
- Process truck orders, receive/replenish truck orders, meet with vendors, scheduling, delegation of tasks among employees, customer service, register, safe/money management, gas pump safety, cleanliness of store accountability,store stock replenishment, inventory.
Administrative Assistant
Milemarkers Therapy
Lake Havasu City, AZ
04.2016 - 08.2016
- Acquire ins authorization for clients visits, fax copy print and scan, filing, scheduling, therapy room prep, dishes, laundry, maintain a clean and safe work environment, answer phones, and provide exceptional customer service to all clients and their families.
Sales Associate
Pier1 Imports
01.2014 - 03.2015
Shift Manager
Wienerschnitzel
01.2013 - 01.2014
Senior game advisor/manager
GameStop
01.2012 - 01.2013
Team Member/Cashier
Wienerschnitzel
01.2010 - 01.2012
Picker/Packer
Core-Mark International, Inc.
Aurora, CO
02.2009 - 07.2010
- Picked order in the freezer and cooler department, wrapped picked orders with shrink wrap, and then took them to corresponding loading bay with double pallet jack. helped other departments with picking orders when we got done early.
Front end supervisor/manager trainee
SAMS CLUB
01.2006 - 01.2009
Customer Service Phone Representative/sales team
Countrywide home loans
01.2007 - 01.2008
Education
High school diploma - General Education
Quartz Hill High School
Quartz Hill, CA06-2006
Skills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- Punctual and dependable
- Operational efficiency
Accomplishments
- Achieved Graduation by completing Leadership 101 with accuracy and efficiency.
- Achieved Graduation by completing Front End SIT training with accuracy and efficiency.
Timeline
Deli/Rotisserie?Front End Supervisor SIT Graduate
Costco
07.2025 - Current
Delivery Driver/Manager
Pizza Hut - RMC
01.2021 - 06.2021
Line Cook
Brinker International Corp. / Chili's Grill & Bar Restaurant
06.2020 - Current
Delivery Driver/Shop help/Truck Shipment processor
The Door Shop
03.2018 - Current
Front end/overnight frozen dept manager
Albertsons
10.2017 - 02.2018
Gas Station Manager
Max Texaco
08.2016 - 10.2017
Administrative Assistant
Milemarkers Therapy
04.2016 - 08.2016
Sales Associate
Pier1 Imports
01.2014 - 03.2015
Shift Manager
Wienerschnitzel
01.2013 - 01.2014
Senior game advisor/manager
GameStop
01.2012 - 01.2013
Team Member/Cashier
Wienerschnitzel
01.2010 - 01.2012
Picker/Packer
Core-Mark International, Inc.
02.2009 - 07.2010
Customer Service Phone Representative/sales team
Countrywide home loans
01.2007 - 01.2008
Front end supervisor/manager trainee
SAMS CLUB
01.2006 - 01.2009
logistics coordinator
Amazon AZA3 Corporate Office
Pick/Count/Ambassador/tote runner/ water spider/pod transfers/PG (Process Guide)
Amazon AUS3 Fulfillment Center
High school diploma - General Education
Quartz Hill High School