Dedicated professional with diverse experience across ranch work, food service, and office environments. Known for strong work ethic and proactive approach, consistently demonstrating determination and initiative in all roles. Proven ability to adapt quickly and contribute positively to team dynamics while pursuing opportunities for continuous improvement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Student Assistant
UNT First Generation Center
Denton
01.2025 - Current
Designed promotional materials such as flyers, brochures, banners, and posters for various school programs.
Facilitated communication between faculty members and students through email correspondence or telephone calls.
Organized and maintained office files, documents, and records.
Responded promptly to emails from faculty members and students regarding scheduling conflicts or other issues.
Performed clerical duties such as typing letters or memos on behalf of faculty members.
Assisted students with general inquiries and provided guidance to help them navigate the university's resources.
Organized student events such as open houses, orientation sessions, study groups, field trips, and guest lectures.
Developed and maintained accurate records of student data, including grades and attendance.
Answered incoming phone calls to address questions or transfer to appropriate staff members.
Coordinated successful student organization events and activities.
Promoted events and services via information tables and designated campus events.
Followed school schedules and policies to promote safety and learning.
Assisted with answering telephone calls, managing databases, and drafting correspondence.
Graded exams, assignments and essays and recorded grades.
Ranch Hand
Douglas Kieta
Cranfills Gap
02.2020 - Current
Maintained equipment and ranch structures.
Performed repairs and preventive maintenance on equipment and property.
Repaired equipment and animal living spaces.
Maintained safety procedures and practices.
Reported any property damage or concerns to supervisors and completed requested services to resolve.
Assisted laborers by loading and unloading heavy machinery and equipment.
Maintained safety when using equipment and tools by following established precautions.
Budgeted equipment purchases and regular repairs.
Host & Server
Olaf Harris
Clifton
12.2021 - 08.2024
Monitored seating area and checked restrooms regularly to keep spotless.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Assisted managers with quickly resolving service- and food-related issues.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Would also take orders as a waiter and sever tables when the restaurant was too busy and/or short staffed
Used cash registers and credit card machines to cash out customers.
Documented reservations and communicated changes to guests.
Checked and restocked server areas and organized and got change for front counter.
Kept detailed payment records throughout shift to complete cash and card payments.
Answered customer questions about hours, seating and menu information.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Documented reservations, alerted servers and managers of large groups and prepared seating.
Collaborated with kitchen to inform customers of wait times and answer questions about food.
Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Conducted dining room and server checks to assess readiness for expected customer loads.
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Supervised server balance and monitored table turnover to accurately seat customers.
Prepared dining room for special upcoming functions by decorating and generating special group menus.
Planned and executed parties by organizing menus, spaces and special requests.
Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Managed incoming calls during busy shifts.
Greeted guests upon arrival and provided them with menus.
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Resolved conflicts between customers when necessary.
Assisted other departments when needed such as bussing tables or delivering food orders.
Checked identification for guests who appeared under age 21.
Managed dining room layout to maximize efficiency of staff members.
Provided excellent customer service by anticipating customer needs.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Contributed to team efforts by accomplishing related tasks as needed.
Set up tables in between patrons to reduce wait times.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Served food and beverages to patrons and confirmed complete orders.
Explained menu items, describing ingredients and cooking methods upon request.
Brought wine selections to tables with appropriate glasses and poured for customers.
Informed customers of daily specials and signature menu items.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Trained new employees to perform duties.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Recreation Center Supervisor
UNT Rec Sports
Denton
09.2022 - 12.2023
Trained new employees on policies and procedures related to use of facilities.
Resolved conflicts between customers using a professional demeanor while upholding organizational policies.
Managed inventory levels for supplies used by staff members during recreational activities.
Provided customer service to patrons visiting the recreation center, addressing their questions or concerns about facility operations or services provided.
Maintained accurate records of attendance at events and programs held at the recreation center.
Responded promptly to emails or phone calls regarding inquiries about facility operations or services offered.
Enforced rules regarding usage of facilities, ensuring safety of all visitors.
Coordinated with vendors to secure supplies, materials and equipment needed for recreational activities.
Responded quickly and effectively to emergency situations in accordance with established protocols.
Assessed customer satisfaction with programs offered at the recreation center through surveys or interviews.
Collaborated with other departments within the organization as needed to coordinate special events.
Conducted regular inspections of the facility to identify areas needing maintenance or repair.
Monitored the safety of participants in recreational activities and responded appropriately to any incidents that occurred.
Supervised day-to-day operations and special event planning for large- and small-scale promotions.
Mentored staff and students in safety procedures and protocols to prevent accidents and injuries.
Alleviated issues which arose between students to maintain positive, fun environment.
Engaged with participants to encourage involvement in different recreational activities.
Participated in games and recreational activities which encouraged individuals and staff to join in.
Helped recruit, hire and train department employees.
Monitored activities to enforce rules and safety procedures or arrange removal of unruly patrons.
Settled disputes or helped solve other customer concerns.
Gardener
Dr. Lee Jackson
Cranfills Gap
03.2022 - 09.2023
Performed fall and spring cleanup to clear brush and debris from landscaped areas.
Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
Applied mulch to garden beds for protection against weeds and unwanted growth.
Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
Maintained routine landscaping schedules to boost lawn health.
Enhanced visibility and improved tree and bush shape through intentional pruning.
Applied weed and pest control chemicals to lawns, protecting grass growth and improving appearance.
Provided soil aeration, seeding, fertilization and weed control.
Followed environmental regulations and best practices in pesticide application to lawns, edible fruits and vegetables.
Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
Trimmed greenery, shrubs and hedges to maintain uniform appearance.
Maintained gardening tools by replacing blades and fluids.
Applied pest control substances to eradicate weeds and other pests affecting plant life.
Performed equipment maintenance and repairs to keep tools functional for projects.
Assisted with irrigation system maintenance and repair.
Event Assistant
Bosque Arts Center
Clifton
06.2018 - 08.2023
Provided customer service assistance before, during, and after events.
Oversaw setup, breakdown operations at each location prior to, after the conclusion of an event.
Resolved any conflicts that may have arisen throughout the course of an event's planning process or implementation stages.
Monitored event progress to identify potential risks or issues that could arise.
Ensured compliance with safety regulations and local laws during events.
Responded promptly to inquiries from guests or other stakeholders regarding event details.
Communicated effectively with vendors regarding needs for specific services related to an event.
Implemented processes for collecting feedback from attendees after completion of an event.
Collaborated with colleagues on developing innovative ideas for enhancing guest experience at future events.
Organized materials, cleaned facilities and set up equipment to prepare for events.
Greeted incoming guests, accepted payments, reviewed tickets, and directed to facility locations.
Engaged with attendees, creating a welcoming and positive event experience.
Sought guidance from senior team members to resolve issues.
Set up and tore down equipment for large scale events, conferences and graduations.
Coordinated setup and breakdown of event spaces, ensuring timely readiness for guests.
Supported catering team with setup, service, and cleanup of event food and beverages.
Maintained cleanliness and orderliness of event areas before, during, and after events.
Assisted guests with determining seat location, escorting guests to assigned seating.
Set up and packed up event equipment, leaving area clean and tidy.
Food Service Worker
Corner Drug Cafe
Clifton
08.2018 - 04.2022
Maintained clean, trash-free workspaces to maximize productivity and safety.
Greeted customers at counter to fulfill requests and answer questions.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Sanitized dining ware and kitchen equipment according to health code standards.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Learned other teammates' work tasks to train as backup.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Education
High School Diploma -
Cranfills Gap ISD
Cranfills Gap, TX
05.2022
Bachelor of Science - Kinesiology
University of North Texas
Denton, TX
Skills
Willingness to learn
Ability to adapt to job situations
Telephone reception
Workflow optimization
Work ethic
First aid training
Strong interpersonal skills
Team collaboration
Task prioritization
Exceptional communication
Customer service
Staff coordination
Event planning
Affiliations
Church Praise and Worship leader
Summer camp Counselor/Teacher
Bassist in a local band
Certification
CPR/AED certified
Texas Food Handlers Permit
Texas TABC permit
Forklift Certified
References
References available upon request.
Timeline
Student Assistant
UNT First Generation Center
01.2025 - Current
Recreation Center Supervisor
UNT Rec Sports
09.2022 - 12.2023
Gardener
Dr. Lee Jackson
03.2022 - 09.2023
Host & Server
Olaf Harris
12.2021 - 08.2024
Ranch Hand
Douglas Kieta
02.2020 - Current
Food Service Worker
Corner Drug Cafe
08.2018 - 04.2022
Event Assistant
Bosque Arts Center
06.2018 - 08.2023
High School Diploma -
Cranfills Gap ISD
Bachelor of Science - Kinesiology
University of North Texas
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