Blake Bartell
College Station,TX
Summary
Dynamic and resourceful professional with a strong background in customer communications and problem-solving, developed through experiences at Texas A&M University and Topgolf. Proven track record of delivering exceptional service while consistently meeting performance metrics. Highly skilled in data entry and maintaining high standards under pressure, ensuring client satisfaction through effective interpersonal skills and a commitment to excellence. Eager to leverage these strengths to contribute positively to a forward-thinking organization.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Topgolf
06.2025 - 08.2025
- Provided exceptional customer service to enhance guest experiences and satisfaction.
- Assisted in inventory management by restocking supplies and maintaining the cleanliness of work areas.
- Collaborated with team members to ensure efficient food and beverage delivery during peak hours.
- Maintained knowledge of menu items to effectively recommend selections and answer guest inquiries.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Managed about 30 tables at a given time.
Call Center Representative
Texas A&M University
09.2024 - 05.2025
- Managed inbound calls, addressing inquiries with accurate information and effective communication skills.
- Utilized customer relationship management software to document interactions and track issues efficiently.
- Adapted quickly to new systems and procedures, enhancing personal performance and service delivery.
- Collaborated with team members to share best practices and improve overall team performance in meeting targets.
Education
Bachelor of Science (B.S.) - Political Science
Texas A&M University
College StationSkills
- Adaptability under pressure
- Reliability and punctuality
- Food safety
- Customer service
- Active listening
- Critical thinking
- Data entry
Certification
- ServSafe Food Handlers License
- ServSafe TABC License
Timeline
Food and Beverage Attendant
Topgolf
06.2025 - 08.2025
Call Center Representative
Texas A&M University
09.2024 - 05.2025
Bachelor of Science (B.S.) - Political Science
Texas A&M University
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