Blake Blancett
Goshen,KY
Summary
Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Kennel Worker
PetSuites
08.2023 - Current
- Enhanced animal well-being by providing daily care, including feeding, cleaning, and exercising.
- Organized group play sessions to provide socialization opportunities for compatible dogs in our care.
- Expedited emergency situations by remaining calm under pressure, quickly assessing circumstances, and taking appropriate action as needed.
- Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
- Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Reduced stress levels among boarding animals with consistent routines and calming enrichment activities.
- Contributed to efficient operations by updating records, managing inventory, and communicating effectively with team members.
Customer Service
Kohls Department Store
12.2022 - 08.2023
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Continual training to promote productivity, accuracy, and commitment to friendly service.
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
Medic
Kentucky Army National Guard
08.2020 - 03.2023
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
- Administered first-aid treatment to reduce pain and minimize risk of complications.
- Monitored patients' vital signs to assess condition and identify necessary medical interventions.
- Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
- Responded to emergency calls to provide immediate and life-saving medical care.
- Conducted end-of-shift cleaning, sanitation and resupply of equipment to promote organized, sanitary workstation.
- Inspected equipment and resolved deficiencies prior to in-service operations.
Warehouse Associate
Amazon
06.2022 - 08.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Education
Associate of Science - Veterinary Technology
Medquest College
Lexington, KY08.2025
Bachelor of Science - General Studies
Eastern Kentucky University
12.2022
Skills
- Customer Preferences
- Loyalty Programs
- Customer Needs Assessments
- Retail Sales Customer Service
Timeline
Kennel Worker
PetSuites
08.2023 - Current
Customer Service
Kohls Department Store
12.2022 - 08.2023
Warehouse Associate
Amazon
06.2022 - 08.2022
Medic
Kentucky Army National Guard
08.2020 - 03.2023
Associate of Science - Veterinary Technology
Medquest College
Bachelor of Science - General Studies
Eastern Kentucky University
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