BLAKE CAMPBELL
General Management
North Port,FL
Summary
Leader with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
Sarasota Ford / Le Mans Kitchen
10.2023 - Current
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performanceresults.
- Assisted in recruiting, hiring and training of team members.
Restaurant Manager
Selva Grill
11.2016 - 04.2023
- Reconciled cash and credit card transactions to maintain accurate records.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
- Designed and implemented strategies to reduce costs and waste.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed team of up to 30 restaurant staff, maintaining exceptional customer service and quality standards.
- Reviewed time records for 30 employees to verify accuracy of information.
- Calculated deductions and processed tip payouts for employees within payroll.
Operations Manager
STEEL Supplements
11.2019 - 02.2022
- Devised processes to boost long-term business success and increase profit levels.
- Achieved annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Partnered with vendors and suppliers to effectively manage and negotiate agreements to remain under budget and achieve growth projections.
- Managed 70+ team members across 7 departments in 3 different companies owned by one sole proprietor, resulting in 115% // 92% // 86% year over year growth respectively to each company.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Assist daily in web development and IT issues company wide ranging from website maintenance and creation.
- Trained, coached and mentored staff to support smooth adoption of new expansion of additional 54,550 sq ft building.
- Spearheaded daily staff meetings to identify KPI's and adjust strategies to promote growth expectations weekly to achieve appropriate projections in all respective departments including: Sales, Customer Service, Marketing, and Fulfillment.
- Enhanced employee management by developing schedules, tracking time and administering payroll within each respective department.
- Exceeded expectations of growth projections utilizing Six Sigma learnings.
- Maintained six sigma standards throughout each respective department.
Front Desk Supervisor
The Ritz-Carlton Hotel Company
12.2014 - 09.2016
- Performing proper procedures and Audit standards to directly check in guests and process all payments.
- Up-sell rooms to increase overall property revenue.
- Collected room deposits, fees, and payments.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Answered multi-line phone system and enthusiastically greeted callers.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
Club Lounge Concierge
The Ritz-Carlton Hotel Company
12.2014 - 09.2016
- Anticipate every guests need and communicate to other team members.
- Deliver exceptional service of Food and Beverage Operations to the highest tier of guest.
- Helped Coordinate a small team of individuals to achieve exceptional standards of service in a high revenue operation.
- Maintained and managed optimal levels of inventory including ordering of all daily food, beverage, alcoholic beverage, supplies and maintain financial tracking on appropriate items using Adaco programs.
- Also maintained all PNL statements for all food and beverage.
Valet Supervisor
The Oaks Country Club
03.2013 - 04.2015
- Maintained and coordinated Valet Services to membership and private social events throughout the club seating nearly 350-600 people.
Education
Six Sigma Lean / Green / Black - Six Sigma
Villanova University
Villanova, PAHigh School Diploma -
North Port High School
North Port, FL06-2010
Skills
- Six Sigma Green/Black Belt
- Supply Chain Management
- Project Management
- Budgeting and forecasting
- Project development and life cycle
- Cost Reduction Strategies
- Team Leadership
- Relationship Development
- Moderate Coding
- Data analysis
- Customer Service Expert
- Process improvements
Certification
- Lean Six Sigma Certification
- Green Six Sigma Certification
- Black Six Sigma Certification
- UCF Coding Boot Camp Full Stack Developer
Timeline
General Manager
Sarasota Ford / Le Mans Kitchen
10.2023 - Current
Operations Manager
STEEL Supplements
11.2019 - 02.2022
Restaurant Manager
Selva Grill
11.2016 - 04.2023
Front Desk Supervisor
The Ritz-Carlton Hotel Company
12.2014 - 09.2016
Club Lounge Concierge
The Ritz-Carlton Hotel Company
12.2014 - 09.2016
Valet Supervisor
The Oaks Country Club
03.2013 - 04.2015
Six Sigma Lean / Green / Black - Six Sigma
Villanova University
High School Diploma -
North Port High School
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