Blake Carter

• Provided exceptional customer service to enhance dining experience.
• Took and processed food and beverage orders efficiently.
• Assisted in maintaining cleanliness and organization of dining area.
• Collaborated with kitchen staff to ensure timely meal delivery.
• Supported training of new servers to uphold service standards.

• Provided excellent customer service to ensure a pleasant dining experience for all patrons.
• Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
• Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.

• Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
• Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
• Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
• Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
• Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.

• Developed key customer relationships to increase sales.
• Answered product questions with up-to-date knowledge of sales and promotions.
• Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
• Contacted new and existing customers to outline benefits of products.
• Fostered relationships with customers to expand customer base and retain business.

• Handled cash and credit card payments and returned receipts, change and payment cards to customers.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Worked with senior leadership to address and resolve disciplinary issues and boost overall team success.

• Cosentino's
• Responsible for day to day operations, while
• Maintaining a clean and professional work environment and meeting the needs of the customers.
• Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
• Reduced costs by controlling portion sizes and eliminating all types of waste.

• Ross
• Responsible for day to day operations including counting cash tills in and out, over seeing employee productivity, resolving customer complaints and making sure sales goals are met.
• Monitored employee work and determined benchmarks for performance indicators.
• Coordinated inventory transfers with related departments by scheduling materials to be moved to and from warehouse.

• Assessed HVAC, electrical units and mechanical equipment to maintain functionality.
• Responsible for a 4 story 85,000sf building, and all maintenance issues
• Coordinated with all vendors on a weekly basis supervised the janitorial staff and there duties
• Ordered parts, supplies or equipment from catalogs or suppliers.
• Implemented troubleshooting techniques to resolve issue.
• Meet weekly goals and report on progress in weekly meeting

• Property Management and Customer Relations:
• Responsibilities include daily oversight of operations, facility and customer needs, security, and enforcement of facilities, personnel, member and guest policies; Opening and closing; billing services as needed; facilitation of vendor services

• Planned and produced highly effective experiential marketing events.
• Executed updated marketing plans to increase branding exposure, customer traffic and sales
• Updated web pages and social media profiles with engaging and current content.

• Documented shop activities against checklists and supporting documentation for work decisions.
• Unloaded and stocked incoming shipments of parts and tools to support efficient shop operations.
• Fulfilled incoming orders on a daily basis
• Operated various types of print shop equipment such as printer's, press and and other types of production equipment.
• Responsible for ordering inventory and submitting monthly billing

I participated in a 90 day internship on 275ft research vessel that recoverd and deployed buoys that moniterd El Nino patterns. Day to day operations consisted of recovering and deploying buoys, performing hourly security rounds and various duties on the bridge.

• Responsible for daily oversight of incoming and outgoing mail; monthly billing services; general maintenance of copy room and mail equipment; reproduction and delivery of district wide projects
• Deck crew
• NOAA
• Completed One Year of preparatory Schooling after graduation from High School and then was deployed for onboard service on a research vessel placing and recovering weather buoys in the South Pacific.