Blake Crenshaw
Jacksonville,Florida
Summary
Dynamic professional with a proven track record, excelling in customer satisfaction and effective problem resolution. Skilled in relationship building and event planning, I thrive in collaborative environments, leveraging my passion for helping people to drive impactful programs and initiatives. Committed to enhancing organizational goals through strategic partnerships.
Overview
10
10
years of professional experience
Work History
Customer Happiness
Buzzsprout
Jacksonville, FL
10.2022 - Current
- Achieved customer satisfaction through effective communication and timely problem resolution.
- Worked with development and marketing teams to resolve complex customer issues, improving response times.
- Updated knowledge of company products, services, policies, and procedures to enhance customer interactions.
Partnerships and Programs Manager
Feeding Northeast Florida
07.2020 - 10.2022
- Developed programs and initiatives aligned with organization's long-term goals to drive sustainable impact.
- Cultivated relationships with community groups, project stakeholders, and funding sources to enhance program outreach effectiveness.
- Engaged with Feeding America partnerships to identify challenges, develop solutions, and provide targeted support.
Volunteer Program Manager
Feeding Northeast Florida
12.2017 - 12.2019
- Planned and organized media campaigns and special events to enhance community engagement.
- Managed recruitment efforts through media, web, social media and outreach.
- Conducted new volunteer orientation and training sessions to clarify requirements and expectations.
- Led presentations to develop comprehensive programs addressing identified community needs.
Resource Coordinator
Nonprofit Center of Jacksonville
12.2015 - 12.2017
- Managed client correspondence, record tracking, and data communications to streamline office processes.
- Composed, proofread, and distributed professional business correspondence and internal team communications, ensuring clarity and accuracy.
- Responded to office support requests, performing data searches, drafting memos, and retrieving references to enhance team operations.
Education
Bachelor of Arts - Interpersonal Communications
Florida Southern College
Lakeland, FL04.2012
Skills
- Project coordination
- Event planning
- Schedule management
- Relationship building
- Working collaboratively
- Passion for helping people
- Positive demeanor
Affiliations
Volunteer Manager at Happy Brew
Timeline
Customer Happiness
Buzzsprout
10.2022 - Current
Partnerships and Programs Manager
Feeding Northeast Florida
07.2020 - 10.2022
Volunteer Program Manager
Feeding Northeast Florida
12.2017 - 12.2019
Resource Coordinator
Nonprofit Center of Jacksonville
12.2015 - 12.2017
Bachelor of Arts - Interpersonal Communications
Florida Southern College