Blake Crutcher
Shelbyville,Tennessee
Summary
Driven by a results-focused approach, I excelled at General Mills by leveraging my problem-solving and teamwork skills to enhance machinery operation and safety compliance. My dedication to continuous improvement and effective communication led to a significant increase in product quality and a reduction in equipment downtime, showcasing my ability to meet and exceed performance targets.
Overview
20
20
years of professional experience
Work History
Operator
General Mills
09.2019 - 07.2024
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Conducted comprehensive training for new operators, enhancing team skills and performance.
Order Fulfillment Associate
Walmart Distribution Center
04.2008 - 09.2019
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Followed procedures at all times for personal and team safety.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
- Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
- Trained new associates on basic and advanced shipment procedures.
- Adhered to quality control standards for each order, ensuring that customers received products meeting their expectations.
- Improved pick rates by optimizing routes within the warehouse, reducing travel time between product locations.
- Supported cross-functional teams as needed, assisting in tasks such as loading/unloading shipments or conducting annual physical inventory counts.
- Reduced order processing time by consistently maintaining a clean and organized workspace.
- Maintained compliance with workplace safety protocols, reducing the risk of accidents or injuries on the job.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Retail Sales Associate
Lowes Home Improvment
06.2004 - 08.2010
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Greeted customers and provided outstanding customer service.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
Education
High School Diploma - N/a
Forrest High School
Chapel Hill, TN05.2004
Skills
Problem-Solving
Teamwork and Collaboration
Troubleshooting
Machine Operation
Equipment Operation
Effective Communication
Safety Compliance
Heavy Equipment Operation
Tool operation
Heavy Lifting
Timeline
Operator
General Mills
09.2019 - 07.2024
Order Fulfillment Associate
Walmart Distribution Center
04.2008 - 09.2019
Retail Sales Associate
Lowes Home Improvment
06.2004 - 08.2010
High School Diploma - N/a
Forrest High School
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