Blake Darden
Waco
Summary
Thorough Service Supervisor with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high value assets while maintaining quality and efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Service Technician/Service Supervisor
Greystar Management
04.2019 - Current
- Responsible for maintaining, repairing, and troubleshooting buildings and installed systems, including plumbing, electrical, HVAC
- Completed punch lists during new construction and coordinated with owners, construction team, contractors, and vendors to ensure quality work was completed
- Acquired bids for various projects throughout the property
- Maintained correct chemical levels and sanitary conditions in the pool daily
- Completed work orders and emergencies in a safe and timely manner
- Routinely did preventative maintenance tasks such as air filter changes, light inspections, sprinkler system inspections, and fire extinguisher inspections
- Took on-call routinely and handled any maintenance emergencies after hours
- Regularly worked overtime hours voluntarily
Maintenance Technician
Case & Associates
05.2017 - 04.2019
- Currently registered with the National Swimming Pool Foundation as an NSPF Certified Pool-Spa Operator in July 2017
- Became certified universal HVAC technician in April 2017
- Responsible for repairing and troubleshooting buildings and installed systems, including plumbing, kitchen equipment, roofs, drains, shop, and HVAC
- Maintained correct chemical levels and sanitary conditions in the pool daily
- Completed work orders and emergencies in a safe and timely manner
- Routinely did preventative maintenance tasks such as air filter changes, light inspections, and fire extinguisher inspections
- Took on-call routinely every other week for a week and handled any maintenance emergencies from leaks to HVAC after hours
- Regularly worked overtime hours by volunteer
Porter
Case & Associates
08.2016 - 05.2017
- Maintain grounds, complete punch lists thoroughly and efficiently, perform maintenance such as repairs, touch up paint, checking for leaks, re-keying and repairing deadlocks, assemble components with hand and power tools, forklift experience, improved knowledge and skill set through continuous education and working directly with foreman and senior maintenance associate
Sales Leader
Buckle
11.2014 - 08.2016
- Promoted to Sales Leader in November, 2014
- Opened and closed the store, set up and closed out registers ensuring there were no discrepancies throughout the work day and made daily bank deposit drops
- Trained new associates and created staff assignments and schedules
- Managed and maintained inventory to ensure correct stock as well as managed and corrected any discrepancies
- Utilized company program to complete regular inventory checks
- Handled and corrected any customer complaints, returns, and or exchanges to ensure the guest had a great experience and would be return customers
- Submitted any orders and received them
- Collaborated with other stores by completing, processing, and shipping inventory other stores required to guarantee 100% of the orders were shipped and received on time
- Completed regular inventory checks
- Created strategies to develop and expand existing customer sales
Sales Associate
Buckle
08.2012 - 11.2014
- Exceeded targeted sales goals, shared product knowledge with customers while making personal recommendations, received and processed cash and credit payments for in-store purchases, processed special orders for customers, maintained friendly and professional customer interactions
Sales Associate
Hollister Co
07.2011 - 08.2012
- Maintained friendly and professional customer interactions, shared product knowledge with customers while making personal recommendations, maintained sales floor, loss prevention, received and processed cash and credit payments for in-store purchases
Freight Coordinator
Hollister Co
06.2010 - 07.2011
- Processed freight daily, managed and maintained inventory, organized and maintained freight room, completed floor changes, assembled closets and tables
Education
Basics
McLennan Community College
Waco, Texas01.2013
Skills
- HVAC
- CPO
- Plumbing
- Electrical
- Team Driven
- Customer Service
- Communication
Certification
NSPF Certified Pool-Spa Operator
Universal EPA Certified
Timeline
Service Technician/Service Supervisor
Greystar Management
04.2019 - Current
Maintenance Technician
Case & Associates
05.2017 - 04.2019
Porter
Case & Associates
08.2016 - 05.2017
Sales Leader
Buckle
11.2014 - 08.2016
Sales Associate
Buckle
08.2012 - 11.2014
Sales Associate
Hollister Co
07.2011 - 08.2012
Freight Coordinator
Hollister Co
06.2010 - 07.2011
Basics
McLennan Community College
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