Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristian Wilson

Holtville,AL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Warehouse Forklift Operator

Medline
Prattville, AL
02.2024 - 02.2025
  • Assisted with shipping and receiving activities as needed.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Operated forklifts to transport materials between loading, processing, and storage areas.
  • Packaged, labeled and tagged goods before transfer.
  • Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
  • Followed standard operating procedures to safely stack and store materials in the warehouse.
  • Operated forklift to transport goods throughout warehouse.
  • Cleaned up spills or debris in work areas immediately following an incident.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Positioned lifting devices to secure material or products for transport to designated areas.
  • Processed orders by picking products from shelves within the warehouse.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Received, inspected and stocked incoming shipments.

Waitress

Cindys Cafe
Prattville, AL
07.2023 - 02.2024
  • Responded to ad hoc cleaning duties at end of shift.
  • Provided accurate change for cash transactions using a cash register system.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Assisted in seating guests at tables or booths.
  • Answered questions about menu items, ingredients, and pricing.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Presented food and beverages to guests at tables.
  • Bussed tables as needed during peak hours.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Filled condiments and napkin containers during slack periods.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Took orders for food and drinks and delivered them to guests.

Sales Associate

Steves Service Center
Prattville, AL
01.2022 - 07.2023
  • Handled returns and exchanges according to company policies.
  • Greeted customers to determine wants or needs.
  • Adhered to company initiatives and achieved established goals.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Greeted customers and provided exceptional customer service.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained records related to sales for store management.
  • Collected payments and provided accurate change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed credit card transactions quickly and securely.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Upsold additional items based on customer interests and needs.

Education

GED -

GED
Prattville, AL
11-2023

Skills

  • Safe forklift operation
  • Cardboard baling
  • Pallet building
  • Truck loading and unloading
  • Order pulling and preparation
  • Dining customer service
  • Payment processing
  • Customer service
  • Cash handling
  • Attention to detail
  • Greeting guests
  • Sales process
  • Customer engagement
  • Display restocking
  • Active listening
  • Social selling
  • Customer care

Timeline

Warehouse Forklift Operator

Medline
02.2024 - 02.2025

Waitress

Cindys Cafe
07.2023 - 02.2024

Sales Associate

Steves Service Center
01.2022 - 07.2023

GED -

GED

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Kristian Wilson