Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously
Provided a high level of customer service to all clients
Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary
Processed payments received from customers via cash or credit card transactions accurately and efficiently
Maintained an organized front desk area, ensuring all forms were up to date and available for visitors
Performed data entry and administrative duties such as filing, scanning documents, updating databases
Nurse Assistant
Cascade Valley Hospital
09.2012 - 09.2014
Documented all care given in accordance with departmental policy and procedure guidelines
Restocked necessary supplies on a daily basis and as needed
Developed trusting relationships and provided emotional support to patients and families
Completed daily documentation and charts regarding patient care and input reports into practice databases
Utilized PPE appropriately and followed patient safety and infection control guidelines
Observed changes in patient status and response and immediately communicated concerns to nursing staff
Provided personal care and assistance to elderly, disabled, and convalescent patients with activities of daily living such as bathing, dressing, grooming, ambulation, transferring, and toileting
Occupational Therapy Fieldwork Level II Student at Dignity Health - St. Rose Dominican HospitalOccupational Therapy Fieldwork Level II Student at Dignity Health - St. Rose Dominican Hospital