Adept at leveraging interview techniques and ethical judgment, I significantly enhanced case resolution rates at Longview Police Department. My role as a Detective and SWAT Operator honed my analytical and teamwork skills, leading to high-profile case successes and improved SWAT team performance.
Overview
12
12
years of professional experience
Work History
Detective
Longview Police Department
518 W. South Street
09.2019 - Current
Obtained and served search warrants related to ongoing cases.
Gathered facts from interviews of suspects, witnesses, and complainants.
Mentored junior detectives to improve their investigative skills, fostering a collaborative team environment.
Coordinated crime scene searches methodically for comprehensive evidence collection ensuring no critical elements are missed.
Secured search warrants to investigate scenes of crimes and collect evidence.
Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
Interviewed suspects and witnesses using skilled interrogation techniques for gathering crucial information related to investigations.
Increased case resolution rate through diligent evidence collection, analysis, and interpretation.
Developed strong relationships with local, state, and federal law enforcement agencies for collaborative efforts in solving high-profile cases.
Solved complex cases by utilizing advanced investigative techniques and collaborating with fellow detectives.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Worked flexible hours across night, weekend, and holiday shifts.
SWAT Operator
Longview Police Department
518 W. South Street
06.2020 - 08.2024
Participated in ongoing professional development courses maintaining up-to-date knowledge on best practices within SWAT operations.
Maintained a strong working knowledge of specialized equipment, such as breaching tools, ballistic shields, and less-lethal weapons systems.
Collaborated with fellow SWAT operators during after-action reviews, identifying areas for improvement and implementing necessary changes to enhance team performance.
Maintained a high level of physical fitness and marksmanship skills, contributing to overall team readiness for critical incidents.
Supported narcotics investigations through coordinated raids targeting drug distribution networks leading to arrests and seizure of illegal substances.
Assisted in the recruitment and selection process for new SWAT members, identifying top candidates based on skills, experience, and aptitude for teamwork.
Customer Service Representative
Cassity Jones Lumber
1209 US-79, Henderson, Texas 75652
01.2016 - 09.2019
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Exhibited high energy and professionalism when dealing with clients and staff.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Managed timely and effective replacement of damaged or missing products.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Delivered prompt service to prioritize customer needs.
Machine Gunner
United States Marine Corps Reserve
Little Rock, AR
10.2012 - 06.2018
Assisted in the planning and execution of live-fire training events for both individual and crew-served weapons, fostering a culture of continuous improvement.
Developed and implemented strategies to maximize squad efficiency.
Executed directives from command center with necessary timeliness and efficiency.
Collaborated with cross-functional teams to develop coordinated assault plans, resulting in more effective combat engagements.
Education
No Degree - Criminal Justice
Kilgore College
Kilgore, TX
High School Diploma -
Pine Tree High School
Longview, Texas
05-2011
Skills
Interview techniques
Information gathering
Ethical judgment
Report writing
Researching skills
Patience and persistence
Innovative
Analyzing details
East Texas 40 under 40
For the year of 2023 I was selected as East Texas 40 under 40 for the Military/Law Enforcement category.