BLAKE DIXON
Charlotte,NC
Summary
Highly motivated Sales Strategy Analyst with progressive experience performing research and analysis resulting in demonstrable familiarity with market research and analysis techniques. Thinks strategically and synthesizes complex business issues to provide sales leaders with analysis of sales results, customer metrics and market trends. Skilled in manipulating and distilling large quantities of raw data into meaningful, presentation-ready information.
Overview
12
12
years of professional experience
Work History
Sales Strategy Analyst
RXO Capacity Solutions, LLC.
Charlotte, NC
11.2022 - 10.2025
- Administered data in CRM tool to encourage efficient and productive use of resources.
- Developed financial models to analyze data and identify potential risks.
- Analyzed large datasets using statistical methods and software programs.
- Consulted with legal advisors regarding contracts and agreements.
- Collaborated with cross-functional teams on projects related to analytics initiatives.
- Led meetings with VP's and Directors of Strategic and National accounts to evaluate progress on high priority contract proposals.
- Identified key performance indicators for tracking success of sales initiatives.
- Created presentations summarizing market research findings for executive team.
- Generated weekly, monthly, quarterly reports outlining key performance metrics.
- Analyzed sales data to identify trends and patterns in customer behavior.
- Utilized CRM software to track leads and prospects throughout the entire sales cycle.
Senior Supply Chain Analyst
CAMPBELL’S SOUP
CHARLOTTE, NC
10.2020 - 11.2022
- Responsible for providing excellent customer service and maintaining strong professional relationships with key customers and internal Sales teams
- Perform a broad variety of customer and order management responsibilities to maintain case fill and on time to buyer metrics
- Professionally and promptly resolve customer inquiries by thoroughly researching issues, identifying root cause, and offering solutions
- Demonstrate ability to prioritize critical tasks during busy demand patterns
- Provide supply chain reporting with key performance metrics on a regular basis to keep customers informed on supply updates
- Responsible for performing a variety of accounts receivable duties including the resolution of customer deductions pertaining to customer pricing
- Collaborate with key cross functional teams to support order management such as transportation to maintain on time to buyer metrics, supply planning for inventory availability, sales to understand customer promotional activity
- Produce reports, visuals, and metrics for internal and external purposes
- Collaborate and coordinate with warehouses, carriers, and affiliates to properly deliver material in a timely manner
- Manage #1 & #3 largest customers for one of our largest snack brands (Emerald/Pop Secret)
- Lead project to monitor and reduce product cuts in multiple warehouses, moved biggest brand customer to
- Charlotte warehouse to improve CFR by 25%
- Improved customer satisfaction rate during COVID pandemic, customer scorecard increased from 85%-98
Customer Supply Chain - Account Analyst
09.2018 - 01.2020
- Act as a liaison between sales and planning/transportation departments on supply chain issues/inquiries
- Processes orders received via Electronic Data Interchange (EDI) or e-mail and process transportation and sales data through customer portals
- Developed consolidated report for transportation team with centralized information on all customers’ delivery process information, resulting in overall improvement of 8% for On Time Delivery
- Analysis of orders for correct handling and compliance of On Time Delivery and customer satisfaction
- Support sales channel customers to include Publix, Wakefern, and Military accounts
- Provide additional service for Walmart, Amazon, Costco, Kroger, Sam's, DOT Foods, and McLane.
Customer Supply Chain Specialist
SNYDER’S LANCE
CHARLOTTE, NC
10.2016 - 09.2018
- Determined the best method for transporting goods from one location to another based on time requirements and cost considerations
- Helped lead project of transitioning from Oracle to SAP, trained others on SAP functions and best practices/processes
- Maintained relationships with buyers, production and transportation teams to ensure we are meeting quality standards and can deliver products on time
Customer Service Representative
10.2015 - 09.2016
- Resolved 150+ customer inquiries via email and phone daily
- Increased customer satisfaction for key accounts
Intern
THE WALT DISNEY COMPANY
ORLANDO, FL
05.2013 - 06.2013
- Learned through experience the ins and outs of the second-largest multimedia conglomerate in the world
- Collaborated with peers from various parts of the world building relationships
- Interface with senior managers from various Disney Resort locations which providing practical understanding of business environment.
Education
B.S - Business Administration, Spanish
University of North Carolina at Greensboro
Skills
- Client Relations
- Supply Chain
- Bilingual: English-Spanish
- Reporting/Metrics
- Finance
- Sales
- Transportation
- Oracle
- Microsoft Office: Excel, Suite, PowerPoint,
- EDI/SAP/Oracle
- Warehousing
- Organizational Skills
- Critical Thinking
- Data Compiling
- Attention to Detail
- Documentation And Reporting
- Problem Resolution
- Effective Communication
- Computer Skills
- Problem-solving abilities
- Continuous Improvement
- Time management abilities
- Self Motivation
- Problem-Solving
- Strategic Planning
- Interpersonal Relations
- Analytical Thinking
- Adaptability
- Sales Forecasting
- Strong presentation skills
- Statistical Analysis
- Comparative analysis
- Business Forecasting
- Trends Analysis
- Adaptability and Flexibility
- BI dashboards
- Microsoft Excel
- Pipeline Management
- Sales Reporting
- Quantitative Analysis
Timeline
Sales Strategy Analyst
RXO Capacity Solutions, LLC.
11.2022 - 10.2025
Senior Supply Chain Analyst
CAMPBELL’S SOUP
10.2020 - 11.2022
Customer Supply Chain - Account Analyst
09.2018 - 01.2020
Customer Supply Chain Specialist
SNYDER’S LANCE
10.2016 - 09.2018
Customer Service Representative
10.2015 - 09.2016
Intern
THE WALT DISNEY COMPANY
05.2013 - 06.2013
B.S - Business Administration, Spanish
University of North Carolina at Greensboro