Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Blake Driver

Locust Grove,GA

Summary

Talented Community Manager bringing 8 years' experience in directing property operations, staff productivity, promotional strategies and contract development. Demonstrated record of accomplishment in boosting occupancy and bringing in long-term tenants. Goal-oriented producer desiring to capitalize on dynamic experience and take on a new Community Manager position.

Overview

12
12
years of professional experience

Work History

Community Manager

Gables Residential
Atlanta, GA
11.2020 - Current
  • Oversaw 345 unit mid-rise.
  • Oversaw 8 person team with effective morale-building strategies, cutting-edge training and motivational coaching on established practices, standards and requirements.
  • Increased office organization by creating filing systems, calendar reminders, and managing confidential information carefully.
  • Reviewed daily reports such as leasing stats including weekly and monthly. LRO pricing including weekly comp pricing. Committed cost reports to view what has been reported on my actuals and what PO’s need to be re-classed in GL’s prior to monthly financial reporting. Invoice register and approve invoices within 7 days per auditing. Reviewed delinquency reports and communicated with our Resident Accountants Manager on collections of the community.
  • Assisted Leasing Professionals on leasing and applications in accordance of Federal Fair Housing Laws and Gables policy.
  • Advised Senior Leadership on strategies to increase leasing velocity to lead the market.
  • Performed mid-month financial reporting and made re-classes to appropriate GL’s and made additional accruals needed per budget / forecast.
  • Reviewed and wrote monthly and quarterly budget variance reports.
  • Assisted in preparation of yearly budgets and mid year forecast.
  • Controlled my expenses and meeting my bottom line by following the budget and or forecast.
  • Guided my team to customer service excellence and leased rents at the highest and above forecasted rents per sqft.
  • Coached my Leasing Professionals on how to overcome objections when leasing at high rents.
  • Created a telephone script for my Leasing Professionals which resulted in a higher lease conversion. The script was eventually used throughout the Atlanta region.
  • Processed monthly renewals and overcame objections due to higher rent by explaining.
  • Continually met with maintenance to inspect building, vacant units and common areas to identify repairs needing immediate attention.
  • Effectively communicate with maintenance and made sure we were closing out service request within 24 to 48 hours to maintain the service excellence.
  • Utilized Workday Systems by acquiring, training, associate meetings, place disciplinary actions, and terminating associates.
  • Implemented actions and completed various duties assigned by Sr. Regional Manager and Vice President.

Area Senior Manager

TishCo Properties
Valdosta, GA
01.2018 - 11.2020
  • Assisted Regional Manager with conventional portfolio and managing my home community.
  • Performed operations in the absence of the manager.
  • Reviewed daily reports of account receivables, account payables, P&L, delinquency, prepaid, and rent roll.
  • Advised Regional Manager on strategies to increase gross potential rents and explained any reasoning on loss to lease.
  • Overseen and assisted with due diligence for new acquisitions / refinances and rounds of renovations.
  • Assisted in the implementation and integration of Rent Café services.
  • Directed management teams on ideas and suggestions on how to improve budget, lower expenses, raising rent without turn over, customer service, and resident experience.
  • Proven track record of resident retention to lower turnover.
  • Maintained community budget and financials by obtaining capital project estimates, and approvals.
  • Explained any variances on community budget and forecasted future financials.
  • Handled all Human Resource files on property, by acquiring, training, terminating, and place disciplinary actions on management team members.
  • Implemented actions and completed various duties assigned Regional Manager and or owner.

Community Director

Woodward Management Partners
Atlanta, GA
08.2016 - 01.2018
  • Oversaw 248 apartment homes on the property and directed the management team.
  • Oversaw rounds of complete unit upgrades and directed the contractor company.
  • Reported directly to Regional Vice President.
  • Advised Regional Vice President on decisions affecting property, customer service, and resident experience.
  • Advised Regional Vice President on strategies to increase gross potential rents and explained any reasoning on loss to lease.
  • Proven track record of resident retention to lower turnover.
  • Maintained property budget and financials by obtaining capital projects estimates, and approvals.
  • Explained any variances on property budget and forecasted for future financials.
  • Handled all Human Resource files on property, by acquiring, terminating, and place disciplinary actions on management team members.
  • Detailed-oriented administrative duties including record keeping, matching invoices to purchase orders, processing rent and invoices, handling all scheduled evictions and forwarding the unpaid move-out balances to collections, resolving conflict between residents and employees, handling all letters, notices, and complaints.
  • Managed critical spreadsheets and databases such as the pricing and renewal spreadsheet.
  • Served as lead for daily team meetings to review daily, weekly and strategic priorities and address employee concerns.
  • Implemented actions and completed various duties assigned Regional Vice President, Vice President, and President.

Assistant Community Director

Benchmark Management Group
Atlanta, GA
12.2013 - 08.2016
  • Started as a Leasing Consultant, December 2013 then became Assistant Manager, September 2014.
  • Served as interim Community Manager in the absence of the Community Manager.
  • Advised Community Manager on strategic decisions affecting customer service and resident experience
  • Provided client-facing customer service for prospective residents and residents in person and via phone and email.
  • Proven track record of resident retention and successful in earning new leases by responding to inquiries, arranging appointments and providing engaging property tours while responding to numerous questions from prospective residents.
  • Detailed-oriented administrative duties including record keeping, matching invoices to purchase orders, processing rent and invoices, handling all scheduled evictions and forwarding the unpaid move-out balances to collections, resolving conflict between residents and employees, handling all letters, notices, complaints, and monthly budget variances.
  • Managed critical spreadsheets and databases such as the pricing and renewal spreadsheet.
  • Served as lead for daily team meetings to review daily, weekly and strategic priorities and address employee concerns.
  • Advised community manager on hiring actions and participated in interviewing potential team members.
  • Implemented actions and completed various duties assigned by property manager and regional manager.

Education

High School Diploma -

Fayette County High School
Fayetteville, GA
05.2011

Skills

  • Self-Starter
  • Leadership (8 years)
  • Training
  • Superb customer service satisfaction
  • Proven track record of resident retention
  • LRO (5 years)
  • Yardi Voyager (5 years)
  • Yardi CRM (2 years)
  • Rent Cafe (5 years)
  • ADP (8 years)
  • Workday Systems (2 years)
  • Microsoft Office
  • Real Page - Onesite
  • Financials (6 years)

Accomplishments

Completed 6 months of Gables LEADER program and learning my leadership style by using The Myers-Briggs MBTI assessment.

Affiliations

  • Atlanta Apartment Association
  • National Apartment Association

Timeline

Community Manager

Gables Residential
11.2020 - Current

Area Senior Manager

TishCo Properties
01.2018 - 11.2020

Community Director

Woodward Management Partners
08.2016 - 01.2018

Assistant Community Director

Benchmark Management Group
12.2013 - 08.2016

High School Diploma -

Fayette County High School

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