Summary
Overview
Work History
Education
Skills
Timeline
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Blake Emerick

Denver,CO

Summary

Dynamic and results-oriented professional with a diverse background including roles at The Home Depot Inc and as a TSA Officer. Expert in policy modification and team leadership, with a proven track record in enhancing customer satisfaction and streamlining procedures. Holds TSA certification and excels in organizational skills and multitasking.

Overview

14
14
years of professional experience

Work History

Full Time Student

N/A
Denver, CO
2023.05 - 2024.12

Customer Service Rep

Info Cubic
2021.08 - 2023.05
  • Used approved scripts to de-escalate angry customers during telephone interactions.

TSA OFFICER

Department of Homeland
Denver, CO
2018.01 - 2021.08

Uber/Lyft Driver

2016.08 - 2018.01

Lumber and Paint Specialist

The Home Depot Inc
Denver, CO
2014.02 - 2016.08

Intern (Field Work/Data Entry Clerk)

USDA
Denver, CO
2011.05 - 2012.08

Mover

Cowboy Moving & Storage
Denver, CO
2012.05 - 2012.07

Education

Bachelor of Science - Business Administration

Metropolitan State University of Denver
Denver, CO

Skills

  • Documentation and control
  • Policy and Procedure Modification
  • Expense Reporting
  • Team Leadership
  • Excellent multi-tasking ability
  • Organizational skills
  • Presentation design
  • TSA CERTIFICATION AND COMPLETION
  • Completed an 8-week training course that involved extensive study to pass the necessary certification

Timeline

Full Time Student

N/A
2023.05 - 2024.12

Customer Service Rep

Info Cubic
2021.08 - 2023.05

TSA OFFICER

Department of Homeland
2018.01 - 2021.08

Uber/Lyft Driver

2016.08 - 2018.01

Lumber and Paint Specialist

The Home Depot Inc
2014.02 - 2016.08

Mover

Cowboy Moving & Storage
2012.05 - 2012.07

Intern (Field Work/Data Entry Clerk)

USDA
2011.05 - 2012.08

Bachelor of Science - Business Administration

Metropolitan State University of Denver
Blake Emerick