Blake Emerick
Denver,CO
Summary
Dynamic and results-oriented professional with a diverse background including roles at The Home Depot Inc and as a TSA Officer. Expert in policy modification and team leadership, with a proven track record in enhancing customer satisfaction and streamlining procedures. Holds TSA certification and excels in organizational skills and multitasking.
Overview
14
14
years of professional experience
Work History
Full Time Student
N/A
Denver, CO
05.2023 - 12.2024
Customer Service Rep
Info Cubic
08.2021 - 05.2023
- Used approved scripts to de-escalate angry customers during telephone interactions.
TSA OFFICER
Department of Homeland
Denver, CO
01.2018 - 08.2021
Uber/Lyft Driver
08.2016 - 01.2018
Lumber and Paint Specialist
The Home Depot Inc
Denver, CO
02.2014 - 08.2016
Intern (Field Work/Data Entry Clerk)
USDA
Denver, CO
05.2011 - 08.2012
Mover
Cowboy Moving & Storage
Denver, CO
05.2012 - 07.2012
Education
Bachelor of Science - Business Administration
Metropolitan State University of Denver
Denver, COSkills
- Documentation and control
- Policy and Procedure Modification
- Expense Reporting
- Team Leadership
- Excellent multi-tasking ability
- Organizational skills
- Presentation design
- TSA CERTIFICATION AND COMPLETION
- Completed an 8-week training course that involved extensive study to pass the necessary certification
Timeline
Full Time Student
N/A
05.2023 - 12.2024
Customer Service Rep
Info Cubic
08.2021 - 05.2023
TSA OFFICER
Department of Homeland
01.2018 - 08.2021
Uber/Lyft Driver
08.2016 - 01.2018
Lumber and Paint Specialist
The Home Depot Inc
02.2014 - 08.2016
Mover
Cowboy Moving & Storage
05.2012 - 07.2012
Intern (Field Work/Data Entry Clerk)
USDA
05.2011 - 08.2012
Bachelor of Science - Business Administration
Metropolitan State University of Denver