Blake Erceg

Serviced-focused General Manager, with Sales and Finance Management experience, dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement to boost performances.

• Effective Communication
• Sales Promotion and Planning
• Leadership and Team Management
• Analytical Reporting
• Performance Evaluation and Mentoring
• Provide detailed product descriptions and ensure customer understanding of features and care instructions.
• Conduct end-of-shift procedures, including balancing registers and investigating discrepancies.
• Proactively address and resolve customer inquiries and complaints to gauge satisfaction levels.
• Establish clear objectives and effective policies to minimize waste and achieve targets.
• Analyze productivity reports to consistently monitor overall performance.
• Diligently track labor, sales, and inventory to optimize operations and maximize returns.