Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Blake Forkey

Roanoke,VA

Summary

Dedicated and organized operations manager with several years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Operations Manager

Americold Logistics
Salem, VA
07.2023 - 04.2024
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.

Training Coordinator

Americold Logistics
Salem, VA
02.2022 - 07.2023
  • Organized and scheduled on-site and off-site trainings for staff members.
  • Conducted needs assessments to identify gaps in employees' skills and knowledge.
  • Compiled data from evaluations for use in preparing reports detailing course outcomes.
  • Conducted all interviews of potential new entry level hires.
  • Developed comprehensive training programs to educate current and new employees on effective practices.
  • Reconstructed training program with new and innovated techniques and practices.

Floor Manager

Schluter Systems
Plattsburgh, NY
09.2020 - 01.2022
  • Developed and implemented strategies to improve operational efficiency and customer satisfaction.
  • Analyzed customer feedback data to identify areas of improvement in service quality.
  • Ensured that all staff members adhered to safety guidelines and regulations.
  • Implemented cost-saving measures such as reducing manufacturing costs without sacrificing quality of service.

Industrial Kitchen Manager

Northern Culinary Brands
Plattsburgh, NY
10.2019 - 08.2020
  • Developed and implemented kitchen policies, procedures and quality standards.
  • Performed weekly inventories of food items stored in refrigerators or freezers.
  • Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
  • Established processes to ensure efficient workflow throughout the organization.

Education

Bachelor of Science - Business Administration Candidate

Purdue University
11-2024

Bachelor of Science - Criminal Justice

Purdue University
11-2021

Skills

  • Supply Chain Distribution Management
  • Process Improvement
  • Business development understanding
  • Program Administration
  • Policy and Procedure Implementation
  • Union Experience

Certification

  • Lean Six Sigma Green Belt
  • Forklift Certification
  • Advanced First Aid and CPR

References

References available upon request.

Timeline

Operations Manager

Americold Logistics
07.2023 - 04.2024

Training Coordinator

Americold Logistics
02.2022 - 07.2023

Floor Manager

Schluter Systems
09.2020 - 01.2022

Industrial Kitchen Manager

Northern Culinary Brands
10.2019 - 08.2020

Bachelor of Science - Business Administration Candidate

Purdue University

Bachelor of Science - Criminal Justice

Purdue University

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Blake Forkey