Blake Goen
Tillys.com
Woodbridge,CA
4
years of professional experience
Dynamic and adaptable professional with a proven track record at Gilmore Valet Service, excelling in customer service and time management. Known for fostering positive experiences while efficiently handling diverse vehicle types. Committed to maintaining high standards and ensuring customer satisfaction in fast-paced environments.Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Work History
Sales Associate
2 Months- Provided exceptional customer service, enhancing shopping experience and increasing customer satisfaction.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Executed visual merchandising strategies, maintaining appealing store displays to drive product sales.
- Trained and mentored new sales associates on company procedures and customer engagement techniques.
- Collaborated with team members to achieve daily sales targets through effective communication and teamwork.
Valet Driver
8 Months- Stored keys safely after returning vehicles back to owners securely.
- Verified customer information before handing over keys or issuing tickets.
- Worked flexible hours, including evenings, weekends and holidays as needed.
- Demonstrated excellent customer service skills when dealing with patrons.
- Checked for proper identification from drivers before releasing vehicles.
- Communicated effectively with customers regarding parking availability and fees.
- Followed company policies and procedures while providing valet services.
- Assisted customers with loading and unloading their vehicles quickly and efficiently.
- Provided valet services at special events such as weddings, business meetings, and conferences.
- Operated a wide variety of vehicle types, including cars, SUVs, vans, and trucks.
- Offered helpful advice on local attractions and restaurants upon request.
- Completed all necessary paperwork associated with each transaction accurately.
- Ensured that all customer requests were met in a timely manner.
Shop Helper
2 Years 3 Months- Labeled shelves with prices, codes, descriptions and other relevant information.
- Adhered to all company policies regarding handling of money, returns and exchanges, stocking procedures.
- Operated cash register accurately to process payments for goods purchased.
- Maintained cleanliness of work area by sweeping floors, emptying trash cans, wiping counters and cleaning glass surfaces.
- Received incoming shipments of stock from vendors and checked for accuracy against invoices.
- Assisted in training new shop helpers on proper procedures for stocking shelves, using equipment safely.
- Managed multiple tasks simultaneously while maintaining high level of quality service standards.
- Assisted customers with product selection, answered inquiries and provided information on products.
Umpire
9 Months- Help little kids learn the game of baseball
- Make a call and defend my call no matter what people say
- Make sure that me and my partner are on the same page
- Make sure that everyone has a good time and make things fun
- Respect everybody
- Learn the rules of how to determine different plays
- Demonstrated strong organizational skills in managing multiple tasks simultaneously during high-pressure situations.
- Displayed excellent communication skills when interacting with players, coaches and referees to resolve disputes as needed.
- Effectively communicated with coaches, players, and spectators regarding game regulations and decisions.
- Inspected equipment prior to each match to ensure it met safety standards set forth by governing bodies.
Education
Associates Degree (A.A) - Interdisciplinary Studies - A,H, And SS
- Honoree of Tokay High school
- Honor Roll 2024 at Napa Valley CC
- 3.45 GPA
Skills
Customer service
Patience and composure
Time management
Adaptable to change
Problem-solving
Excellent people skills
Teamwork and collaboration
Timeline
Sales Associate
Tillys.com
06.2025 - 08.2025Read More
Valet Driver
Gilmore Valet Service
09.2024 - 05.2025Read More
Umpire
Lodi Bobs
08.2022 - 05.2023Read More
Shop Helper
Tuxedos of Lodi
02.2022 - 05.2024Read More
San Joaquin Delta College
Associates Degree (A.A) from Interdisciplinary Studies - A,H, And SS
Read More
AWARDS
Bay Valley Conference 1st team-Baseball, Academic all state team- baseball
COMMUNITY SERVICE
Red Cross Association, Red Cross Volunteer, Lodi, CA, 2024-04, 2025-05, Acquired proficiency in data entry and database management by inputting relevant information into computer systems accurately and efficiently., Accomplished administrative duties such as filing paperwork, answering phone calls, responding to emails., Strengthened understanding of marketing strategies by creating content for social media campaigns that increased awareness about the Red Cross., Exhibited flexibility when adapting quickly to unexpected changes related to scheduling conflicts or resource shortages., Gained experience in working with diverse groups of people while coordinating events with volunteers from different backgrounds.