Hardworking and passionate employee with strong problem solving and critical thinking skills. Ready to help team achieve company goals while keeping a positive attitude and get the job done correctly the first time.
Overview
3
3
years of professional experience
Work History
Design Innovation Labs Technician
GM
11.2022 - Current
Working on the developing of GM's EV future and goals by testing and evaluating different types of ways to make and manufacture battery cells
Using critical thinking and problem solving skills to overcome issues that not many people have faced before
Transmission Technician
GM
03.2022 - 11.2022
Met with customers to discuss mechanical issues and proposed fixes.
Cleaned and inspected parts for quality and compliance with standards.
Pallet Build Technician
GM
10.2021 - 03.2022
Performed troubleshooting and diagnosis on malfunctioning equipment.
Maintained quality assurance and customer satisfaction objectives.
Maintained compliance with regulatory standards and safety requirements.
Applied critical thinking and research to address complex issues.
Assistant Manager
Sparkle Buggy
07.2021 - 10.2021
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored team members to enhance professional development and accountability in workplace.
Car Wash Attendant
Sparkle Buggey
11.2020 - 07.2021
Achieved customer satisfaction by providing high-quality professional service.
Greeted customers and assessed needs to recommend suitable car wash services.
Kept customer areas clean and tidy to maintain professional, hygienic standards.
Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
Meat Clerk
Kroger
06.2020 - 11.2020
Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
Restocked products based on available inventories and customer demands.
Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.